Sales Development Representative - Inbound (English & Spanish Speaker)

Series B SaaS & international team

Toronto

1 : 1 Coaching sessions & Sales Enablement

Uncapped sales bonuses

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo and Rakuten.

Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead

CloudTalk is strategically expanding its presence in Tier 1 markets, with a primary focus on accelerating growth in the US.

Currently, 20% of our company's ARR is derived from the US region, and we're poised to significantly increase this share.

To achieve this goal, we've assembled a high-impact team in Toronto dedicated to tapping into the US market's potential. Our Toronto team is now expanding and we're on the lookout for a Sales Development Representative (SDR).

As an SDR, you will be collaborating with our international team of 40 sales professionals located across Europe and the Americas, your primary responsibility will be connecting with clients in the designated region and showcasing the value proposition of our AI business communications solution.

You'll be at the forefront of our growth engine, serving as the initial point of contact for inbound prospects . Your mission?

Make an indelible first impression and forge meaningful relationships with potential customers by understanding their needs and demonstrating how our solution can address their challenges.

What's in it for you :

• Product : Be part of building the #1 AI business communication solution!
• Growth : Access personalized 1-on-1 coaching and sales enablement resources
• Community : Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram
• Have a front-row seat for CloudTalk’s journey to $100m ARR!

Ideal Candidate :

We are seeking enthusiastic and ambitious individuals who are eager to jumpstart their careers in tech sales . Prior experience as a Sales Development Representative (SDR) is not required, but the ideal candidate will bring some sales or customer support experience to the table.

You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.

You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up.

If you are highly motivated, disciplined and target-oriented , and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you!

What you will work on :

• Team Collaboration : Partner with our dynamic sales and marketing teams to convert inbound leads in your region, contributing to our collective success.
• Consultative Selling : Engage in a consultative sales process, helping prospects identify and understand solutions tailored specifically to their needs.
• Customer Education : Be the go-to expert, educating potential customers on CloudTalk's unique value proposition.
• Lead Qualification : Qualify leads and schedule appointments for the sales team, ensuring a seamless handoff and optimized sales pipeline.
• CRM Mastery : Efficiently capture, manage, and track lead information using our HubSpot CRM system, keeping our data clean and actionable.

What makes you a great fit :

• Experience : You bring some prior sales or customer support experience and / or a genuine passion for building a career in sales.
• Proactive and Driven : Your self-starting attitude ensures timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs.
• Customer-Centric : You have a keen understanding of customer needs and are adept at presenting solutions that effectively address their challenges.
• Empathetic Communicator : Your active listening skills and empathy help you foster trust and rapport with customers, facilitating successful sales interactions.
• Resilient and Disciplined : You thrive in fast-paced, high-volume environments and are accustomed to delivering results efficiently, even under pressure.
• Languages : You are native / bilingual in English and fluent in Spanish

Why you will love to be a CloudTalker :

Growth :

1-1 Coaching sessions with our resident communications advisor

Leaders Academy & Learning and Development Budget

Flexibility :

Unlimited Paid Time Off

Volunteering Days

Home office budget

MacBook for work

Well-being :

Recharge Fridays once per quarter

Fitness Allowance

Connectedness : Referral bonuses

Referral bonuses

Virtual & physical team buildings

Company merchandise

What to expect from our hiring process :

• Intro interview with our Talent Acquisition team
• 45-minute interview with Josh , Sr BDR Manager
• 45-minute interview (incl. role-play)

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you.

For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .