Executive Director of Service Delivery
Job Description
Job Description
Executive Director of Service Delivery Lower Mainland, British Columbia
The Role
Do you have at least 10 years' experience in a senior operational leadership role.? Are you an exceptional leader with a proven track record in scaling businesses?
If so, this could be the perfect opportunity for you!
We are a well-established, medium-sized company, providing support services to health care providers in the Lower Mainland, British Columbia.
With a workforce of over 250 dedicated employees and mid eight-figure revenues, our organization is built on a solid foundation, ready for growth and expansion.
This is an exciting opportunity to join our company as the Executive Director of Service Delivery. As a member of our Executive Leadership Team, you'll play a pivotal role in overseeing all aspects of our operations, including fleet operations, control room operations, field operations, and staff training.
You'll be responsible for driving operational excellence, achieving financial targets, and ensuring we deliver exceptional service to our clients.
If you are a highly motivated and results-oriented individual with a drive for operational excellence, we encourage you to apply!
Key Responsibilities :
- Develop and implement growth and operational plans to achieve revenue targets and manage costs effectively.
- Ensure we meet all contractual obligations and service level agreements (SLAs).
- Optimize operational performance to achieve productivity and efficiency objectives.
- Foster a strong client focus and ensure their satisfaction remains a top priority.
- Lead and mentor a team of talented staff, fostering a positive and supportive work environment.
- Implement and maintain appropriate standards, policies, and procedures to ensure smooth operations.
- Work collaboratively with the Executive and Senior Leadership Team to achieve strategic goals.
Benefits :
- Competitive salary $150,000, bonus potential.
- Matching RRSP program.
- Extended benefits, Employee Assistance Program, Life Insurance, AD&D.
The Person
- You have a minimum of 10 years' experience in a senior operational leadership role.
- You have a proven track record of establishing and scaling businesses in new territories.
- You possess a strong understanding of the healthcare logistics industry and its regulations.
- You are an excellent communicator with the ability to build strong relationships with diverse stakeholders.
- You are a decisive and results-oriented leader who thrives under pressure.
ecruit
Director of Commercial Services (Healthcare)
Reporting to the Executive Director,Commercial Services/Client Executive, theDirector, Commercial Services oversees account-level financial / commercial matters. We are currently seeking a Director of Commercial Services (Healthcare) to join our team in Burnaby, British Columbia (CA-BC), Canada (CA)...
Director of Clinical Services
As the Director of Clinical Services, you will coordinate and supervise comprehensive clinical care for patients 24/7, ensuring high-quality, patient-centered services in line with organizational policies and best practices. Lead and mentor a multidisciplinary team of healthcare professionals, foste...
Post-Secondary Employers' Association -- Executive Director, Legal and Sector Services
Reporting to the Chief Executive Officer, the Executive Director of Legal & Sector Services works closely with the CEO, member presidents and HR leads, and government partners to provide strategic direction and coordination in the delivery of legal services in the public post-secondary sector to PSE...
Director of Commercial Services (Healthcare)
Reporting to the Executive Director, Commercial Services/Client Executive, the Director, Commercial Services oversees account-level financial / commercial matters. We are currently seeking a Director of Commercial Services (Healthcare) to join our team in Burnaby, British Columbia (CA-BC), Canada (C...
Director of Construction
Our client, a well known Developer in Vancouver in looking to hire an experienced Senior Construction Manager or Project director to oversee their woodframe portfolio of projects over the next 5-10 years. You have 10+ years of related experience in a construction or Owner’s Representative role where...
Director of Commercial Services (Healthcare)
Reporting to the Executive Director, Commercial Services/Client Executive, the Director, Commercial Services oversees account-level financial / commercial matters. We are currently seeking a Director of Commercial Services (Healthcare) to join our team in Burnaby, British Columbia (CA-BC), Canada (C...
Executive Director, Addiction Medicine & Substance Use Services
Reporting to the VP/Chief Medical Health Officer, Population and Public Health, the Executive Director (ED), Addiction Medicine and Substance Use Services, is responsible and accountable for providing leadership for the planning, coordination, integration, operation, and evaluation of Island Health ...
Director of Commercial Services (Healthcare)
Reporting to the Executive Director,Commercial Services/Client Executive, theDirector, Commercial Services oversees account-level financial / commercial matters. We are currently seeking a Director of Commercial Services (Healthcare) to join our team in Burnaby, British Columbia (CA-BC), Canada (CA)...
Law Society of British Columbia -- Executive Director / Chief Executive Officer
With the conclusion of a successful tenure of the incumbent, the Law Society is now looking for its next Executive Director/Chief Executive Officer (CEO). The Law Society of British Columbia regulates the legal profession in BC, protecting the public interest in the administration of justice by sett...
Director of Digital CRM Platforms will lead the delivery and evolution for the platforms team members use to market, onboard, and originate products. - DIREC005339
Director of Digital CRM Platforms will lead the delivery and evolution for the platforms team members use to market, onboard, and originate products. Leads sales platform design and development, including refining platform requirements and delivery of scalable platforms in an agile environment. Lead...