Sr. Business Systems Analyst

Role Title : Senior Business Systems Analyst

Any specific tools / skillset :

• Minimum of 5 years of relevant experience as a systems analyst
• Experience with cloud technologies and platforms (Azure, GCP, AWS)
• Experience working in an Agile / Product Model organization
• Scrum / Agile certifications an asset
• Experience working in financial industry / insurance is an asset
• Ability to lead and collaborate remotely
• Comfortable working with ambiguity and taking initiative
• Positive, optimistic attitude - solution oriented focused on improvement
• A change agent, embraces and promotes change - is excited about adapting new tools and processes
• Passionate about technology, the user experience and the business, loves to learn and pass on learning to other and champions new ideas
• Demonstrated high level of personal ownership, collaborative team - work, wholistic value-centric perspective, work adaptability and innovation
• Ability to work under pressure, working on multiple projects simultaneously and juggling priorities

Role profile description :

Consulting & Advisory

• Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap.
• Uses industry consulting methodologies to understand business requests / expected outcomes to translate and document them into requirements, prototypes and / or technical solutions.
• Works with cloud architects to develop modern architectures using cloud native components.
• Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions.
• Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions / come to resolution on outstanding items / issues.
• Works with businesses to identify prioritization conflicts and proposes alternative solutions or options.
• Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities.

Technical Collaboration & Execution

• Ensures requests move smoothly through the assessment process into fulfillment with high quality outputs.
• Contributes to the overall analysis, scoping, estimating and planning for technology requests.
• Rationalizes and documents technology requirements that would match with proposed products / services to address stakeholder needs.
• Maintains a service catalogue information framework and assists in designing the request templates for common services.
• Conducts primary financial analysis of proposed solutions / architectures for comparison of alternatives.
• Identifies opportunities for new solutions to old problems and develops business cases to support changes in the environment
• Works in partnership with internal colleagues and our external technical partners to investigate and research problems and provide solutions.

Transformation & Continuous Improvement

• Acts as a change agent by actively promoting the review and implementation of new technologies, methods, practices and tools to evolve TEP’s product and service offerings.
• Proactively seeks out and recommends process, automation, and system opportunities to reduce manual effort / time and decrease implementation time.
• Develops the process and artifact standards to ensure consistent delivery of Intake and Assessment outputs.
• Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things.
• Pro-actively acquires new knowledge through online learning / training, knowledge transfers, research and / or external use community to apply innovative thinking to solve problems.
• Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.

Job 70477