Recherche d'emploi > Montréal, QC > Customer service representative

Customer Service Representative Senior

MobileComm Professionals, Inc
Montreal, Quebec, Canada
40K $-50K $ / an (estimé)
Temps plein

Job Description

The successful candidate will need to maintain a constant communication and coordination with different business units in order to support the following accountabilities :

  • Work as the single point of contact for company related incidents and emergencies
  • Act as a link and closely collaborate with the Corporate Emergency Coordinators, Investigators and Physical Security Specialists
  • Manage and monitor the company’s physical security systems (cameras and access control applications)
  • Offer services and support on behalf of other Corporate Security teams outside of regular business hours
  • Offer a valued service to our clients

Essential Abilities and Skills :

  • The ability to serve our clients in a bilingual environment
  • Good communication skills, both verbal and written in French and English
  • The ability to work in a 24 hours, 7 days a week environment, with alternating shifts in order to respond to business and client needs alone or in team (3x12.5h)
  • Great motivation and strong team spirit
  • The ability to face stressful, ambiguous or unforeseen situations while identifying and treating priorities first
  • Good interpersonal relationship skills allowing cooperation with a varied client base with different levels of competence and technical knowledge
  • High level of moral responsibility in terms of professionalism and integrity towards the business
  • Excellent general knowledge of information technology systems and ability to work in a highly technological environment

Preferred Abilities and Skills :

  • Past experience within an emergency management, physical security, telecommunication or access control environment.
  • A good understanding of telecommunication networks and other general company functions.
  • Post secondary diploma in emergency management, security services or telecommunications
  • Il y a plus de 30 jours
Emplois reliés
Traffic Tech
Kirkland, Québec

Working out of our Canadian headquarters in the West-Island of Montreal, are looking for our next Customer Service Representative. CUSTOMER SERVICE REPRESENTATIVE. Le poste de Représentant au Service à la Clientèle est responsable de s’assurer que le déplacement des marchandises à travers l’Amérique...

Randstad Canada
Montréal, Québec

We are looking to hire the right person to join an amazing team as a full time customer service representative. Position: Bilingual Advisor Service center representative - Permanent full time. Responsibilities for the Bilingual Advisor Service center representative includes (but are not limited to):...

BMO
Montréal, Québec

Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establis...

Randstad Canada
Montréal, Québec

Are you detail-oriented and ready to thrive in a dynamic administrative role? We’re seeking a dedicated Bilingual Customer Service Coordinator to join our Montreal team! In this position, you’ll play a vital role in supporting our operations, ensuring our clients receive exceptional service through ...

Recrute Action
Montréal, Québec

Handle approximately 3040 inbound calls daily offering excellentcustomer service. Ourclient in the insurance industry is seeking 20 professionals tosupport their Retirement Services team during peak season. Serve as theinitial point of contact for increasingly complex customerqueries. Contribute to ...

Starlink Aviation
Dorval, Québec

As a Customer Service Representative, you will have to provide high standards service to customers in accordance with our philosophy, ensure efficient and courteous arrivals and departures of aircrafts, and ensure flawless communication and coordination between customers and line service agents. Do ...

Randstad Canada
Longueuil, Québec

Nous recherchons un Coordinateur au service à la Clientèle bilingue dévoué pour rejoindre notre équipe à Montréal ! Dans ce poste, vous jouerez un rôle essentiel en soutenant nos opérations, en veillant à ce que nos clients reçoivent un service exceptionnel grâce à une coordination et une communicat...

Randstad Canada
Longueuil, Québec

Are you detail-oriented and ready to thrive in a dynamic administrative role? We’re seeking a dedicated Bilingual Customer Service Coordinator to join our Montreal team! In this position, you’ll play a vital role in supporting our operations, ensuring our clients receive exceptional service through ...

Royal Bank of Canada>
Montréal, Québec

The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your suc...

Belron Canada
Montréal, Québec

Customer Service Representative. You are the person who likes to set the tone for the customer’s experience. Your role is to take pride in owning the customer’s experience and ensuring that we have made a positive impact on their day. Completing the administration required to make the Service Centre...