information technology (IT) support technician

CrucialLogics inc.
Toronto, ON, CA
28,85 $-29,85 $ / heure
Permanent
  • Education :
  • Expérience :

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Computer and technology knowledge

  • Android
  • Servers
  • Security software
  • Mac OS
  • MS Office

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Health care plan
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 32 to 40 hours per week
  • Il y a 18 heures
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