Business Analyst, Business Intelligence (BI) - Belron Canada

Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

This Business Analyst - BI role involves understanding and documenting processes, needs, and translating those needs into technical specifications.

It works closely with business teams and technical teams to design and deploy effective BI solutions.

Responsibilities :

• Analyze, understand, and document existing processes and Business Intelligence (BI) needs.
• Define and write documentation deliverables such as Business Requirements Documents (BRD), Functional Requirements Documents (FRD), as well as various other documents like mappings, ETL transformations, test cases, business process procedures, solution and data documentation.
• Actively contribute to writing the Technical Requirements Document (TRD).
• Facilitate and follow up on workshops and meetings with various stakeholders.
• Analyze, propose solutions, and contribute to resolving BI-related issues.
• Analyze, model, and document business processes and procedures.
• Participate in the collection and analysis of data necessary for defining and evolving our BI products.
• Manage the demand process from needs definition to change implementation, including functional analysis and testing. Manage and prioritize the backlog in consultation with the manager.
• Coordinate the activities of various IT teams for incident and problem resolution, as well as providing necessary support to stakeholders.
• Actively participate in planning and prioritizing initiatives, activities, and projects in Business Intelligence.

Requirements :

• Bachelor's degree in Information Technology.
• 5 to 10 years of relevant experience in Business Intelligence.
• 3 to 6 years of professional experience in BI business analysis.
• Mastery of data warehousing modeling as well as ETL and DataLake concepts.
• Experience in developing BI solutions in Microsoft environments (SQLServer, SSIS, PowerBI, Azure).
• Knowledge of SnowFlake and AWS SDLF.
• Knowledge of the DevOps approach.
• Previous experience in a Scrum team for structuring BI projects.
• Demonstrates initiative and innovation.
• Excellent teamwork, interpersonal relations, communication, and teaching skills.
• Excellent writing skills with proficiency in both French and English, written and spoken.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration.

Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.