Airport, Operations, Management, Office, operations
Customer Service Assistant
Customer Service Assistant
Last updated : 1 day ago
Expires : 1 week from now Job Role : Airport, Operations, Management, Office, operations Type : Not specified Aircraft type : None Location : Canada
Job description
Tasks
- Provide excellent customer service by addressing inquiries and resolving complaints.
- Assist customers in navigating the company's products and services.
- Handle incoming calls and emails, and respond to customer queries in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure customer satisfaction and meet performance targets.
Requirements
High school diploma or equivalent
Previous experience in customer service role preferred
Excellent communication skills, both written and verbal
Strong problem-solving abilities
Ability to work well in a team environment
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