Branch Office Supervisor

Job Description

Job Description

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 55 years of experience in the residential and commercial overhead door industry.

We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

Role :

We have an immediate opening for a Branch Office Supervisor in our Vancouver Branch . Reporting to the General Manager, the Branch Office Supervisor is the first point of contact for all customers and is responsible for all general office administration duties.

This role is a permanent, full time position with opportunities for growth with job task variety.

Responsibilities :

• Handling phone calls and walk-in customers while providing excellent customer service
• Responsible for ensuring the timely pickup and delivery of office mail, including special handling and internal mail
• Prepares quotes as needed
• Provide assistance to walk-in customers
• Assist with special projects as directed
• Lifting, filing, typing and data entry
• General office administration
• General warehouse duties including but not limited to loading and unloading truck, maintaining inventory including parts, clean and organize warehouse
• Ordering products as needed
• Other duties, as assigned

Skills :

• Passionate about providing excellent customer service and able to build strong customer relationships
• Above average attention to detail and organizational skills
• Prioritizing tasks, managing stress and diffusing difficult situations in a fast-paced environment
• Superior telecommunication and interpersonal skills
• Resourceful and a good problem solver
• Maintaining respect for confidentiality
• Aptitude to learn and retain technical and product knowledge to properly direct phone calls and walk-in customers

Qualifications :

• 3 years’ experience in an administrative role
• Knowledge in shipping, logistics, construction and overhead garage doors is an asset
• Strong attention to detail, good organizational skills, customer service and communication skills
• Ability to work as a team player, with minimal supervision
• Maintains a positive attitude and learns quickly
• Ability to work under pressure and meet deadlines
• Good computer skills; experience with Microsoft Office suite / Internet Explorer

We offer :

• A positive work environment with competitive pay and an excellent benefit plan
• Comprehensive technical, safety and product training provided
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply :

If this career opportunity sounds like the right fit for you , apply online at creativedoor with your resume and include your salary expectations.

Please add BRANCH OFFICE SUPERVISOR VANCOUVER to the subject line of all correspondence.

Company Description

Creative Door Services carries one of the most extensive garage and overhead door catalogues in Canada. From marvelous residential designs to durable commercial and industrial doors, powerful security systems to openers, gates, and accessories we source breakthrough products and brands.

When it comes to creating the right result, we mean business. Whether it’s replacement parts, planned maintenance, emergency requests, or repairs, our service is nothing but smart, snappy, and solution-oriented.

We stand behind the work we do always have, and always will.

Each day is different. We might make a small discovery, or a huge advancement. A task might be more tedious than usual, or we might blaze through a creative breakthrough.

No matter the challenge, when it comes to garage and overhead doors, we’re always delivering brilliant solutions to our clients.

And, Creative Door Services recognizes the remarkable talents we bring, by celebrating our achievements while rewarding our contributions.

From the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job.

That’s what makes a career here so rewarding. Whether it’s in the field or in the office, working on a garage door or tackling a business objective, we’re not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand.

Our people don’t just pay lip service to hard work we mean what we say, and we follow through with action.

Company Description

Creative Door Services carries one of the most extensive garage and overhead door catalogues in Canada. From marvelous residential designs to durable commercial and industrial doors, powerful security systems to openers, gates, and accessories we source breakthrough products and brands.

r n r nWhen it comes to creating the right result, we mean business. Whether it’s replacement parts, planned maintenance, emergency requests, or repairs, our service is nothing but smart, snappy, and solution-oriented.

We stand behind the work we do always have, and always will. r n r nEach day is different. We might make a small discovery, or a huge advancement.

A task might be more tedious than usual, or we might blaze through a creative breakthrough. No matter the challenge, when it comes to garage and overhead doors, we’re always delivering brilliant solutions to our clients.

And, Creative Door Services recognizes the remarkable talents we bring, by celebrating our achievements while rewarding our contributions.

r n r nFrom the front lines to our upper management, at Creative Door Service, each team member brings an incomparable level of leadership to the job.

That’s what makes a career here so rewarding. Whether it’s in the field or in the office, working on a garage door or tackling a business objective, we’re not afraid to roll up our sleeves, get our hands dirty, and throw ourselves into the task at hand.

Our people don’t just pay lip service to hard work we mean what we say, and we follow through with action.