Administrative Assistant (Contractor Service Representative)

Johnson Service Group (JSG) is seeking a proactive and detail-oriented Administrative Assistant (Contractor Service Representative) to join our team in Calgary.

Reporting to the Director of Field Services, this role is pivotal in supporting our contract personnel with onboarding, timesheet management, and troubleshooting system-related issues.

While this is not an entry-level role, we are open to training the right candidate with a background that complements the responsibilities of this position.

This is an excellent opportunity for someone looking to develop their career within a growing organization that values initiative and strong communication skills.

Essential Functions and Responsibilities :

• Assist with the onboarding process for contract personnel, including paperwork, scheduling background checks, and guiding contractors through orientation.
• Provide support to field staff, primarily contract workers, in submitting timesheets and managing expense reports, ensuring accuracy and compliance with deadlines.
• Deliver training and ongoing assistance to contractors on company systems and processes, including Fieldglass.
• Maintain accurate records and databases for contract personnel, ensuring compliance with company standards.
• Perform general administrative duties, such as managing contractor inquiries, handling mail, and supporting payroll and time collection processes.
• Identify and resolve operational issues, ensuring efficient workflows for contract personnel and office staff.

Skills / Qualifications :

• Proficiency in Microsoft Word and Excel.
• Excellent verbal and written communication skills, with the ability to explain processes clearly and effectively.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Ability to work independently, take initiative, and manage time effectively in a fast-paced environment.
• Previous experience in an administrative, customer service, or contractor support role is preferred.
• Willingness to develop within the role; we are open to training candidates with a complementary background.

Why work for JSG?

Our people and culture make JSG a great place to work. We are all about growing and investing in our staff. JSG’s mission is to empower people, help our clients reach their goals, and hire motivated individuals.

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies.

We are always looking for great people to join our team—we want to see your success here at JSG!

We can be found locally in more than 30 offices throughout the United States and Canada. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.