user support technician

SOFT-TOUCH TECHNOLOGIES INC.
Brampton, ON, CA
30 $ / heure
Permanent
  • Education :
  • Expérience :

Education

  • College / CEGEP
  • or equivalent experience

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations

Experience

  • Experience an asset
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 to 40 hours per week
  • Il y a 20 heures
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