Expert Solution Design - Customer Facing Platforms

At CN, we work together to move our company and North America forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion.

From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks.

You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM.

The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

Working on the latest Cloud technologies introduced by the CN - Google partnership. Using Infrastructure as codes, DevSecOps and the modern CN Digital platforms.

The Specialist Solution Design is responsible for producing technology solutions aligned with business objectives within a specific field of expertise of the CN digital platforms.

• This is achieved through three main functions;
• Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities;
• Ownership - translating information from consultation sessions into a Technology Blueprint or software design;
• For infrastructure and technology expertise, planning - in project involving integration with CN digital platforms, work with the Project Manager in creating work breakdown structures, delivery timeline and effort estimates.

Main Responsibilities

Technology Blueprint / Software Design - 60%

• Support the Enterprise & Solution Architect during their requirements phase as well as providing expertise on current capabilities to build the high level architecture.
• Translate a portion of the high-level solution architecture document into existing capabilities available within the domain(s) of expertise.
• If needed, define new capabilities required by the project as identified by architecture; ensure maximum automation in the design for deployment.
• Instruct and host workshops to determine sizing.
• Lead medium complexity blueprint or participate in high complexity blueprint.
• Responsible for ensuring the blueprint, which covers domain(s) of expertise, complies with CN Information Security.

Project Delivery Planning - 30%

• Estimate efforts of work breakdown structure elements associated with domain(s) of expertise.
• Ensure alignment of the schedule with the functional team in line with domain(s) of expertise.
• Define testing strategy and align with the functional team in with domain(s) of expertise.
• Identify any special requirements for transition-to-core.

Technology Roadmap - 10%

• Research market for innovation and emerging technologies aligned with business strategy and direction.
• Maintain catalog of existing capabilities within domain(s) of expertise and provide advisory services to various technology owners.
• Research ways to improve and automate deployment of existing and new capabilities.
• Provide leadership in the roadmap within the domain(s) of expertise; making recommendations to ensure components relevant;

otherwise trigger introduction of new technology as well as containment or retirement.

Organizational Impact

Decision Making & Impacts

• Owner of the sections related to domain(s) of expertise in the Blueprint for medium complexity projects.
• Assist business by providing the right solution(s) for their needs with efficiency, safety, security, productivity, profitability, and cost-saving in mind.
• Provide artifacts to increase transparency to project teams and stakeholders; create deliverables through constant collaboration cycles, ensuring all involved will be in agreement with proposals to keep the project on-track and assist other teams with production planning.
• Research on industry-standard practices and technologies; ensure our position in the Global Market is constantly improving by introducing newer standards that will aid in faster production of solutions, increased efficiencies for administration and clients, and improved visibility.

Level of Interaction / Influence

• Influence vendors within domain(s) of expertise to release solutions better aligned with CN's needs, with increased security and automation.
• Position current technology capabilities in the direction of their roadmap and influence Product Owners to adhere to them.

Employees supervised / Org Structure

Individual Contributor

Requirements

Education / Certification / Designation

Bachelor's degree in Business, Computer Science, Computer Engineering, Electrical Engineering or equivalent degree & experience.

Skills / Knowledge

• Strong knowledge in domain(s) of expertise.
• Familiar with Agile and Waterfall project methodologies.
• Ability to translate business requirements into technology solutions.
• Broad knowledge of software development, telecom, infrastructure, or Industrial IoT technologies.
• Ability to estimate efforts and costs required for delivery.
• Ability to work on multiple projects in parallel and meet deliverable dates.
• Very good technical documentation skills.
• Very good communication and presentation skills.
• Proactive, able to plan, address or mitigate technical risk.
• Proven experience delivering technology projects involving multiple parties.
• Knowledge of IT security principles.
• Ability to clarify requirements and ensure solution meets business needs.
• Strong systems engineering or development knowledge.
• Strong sense or prioritization for meeting deadlines.
• Subject matter expert in at least one domain (specialty).

Experience

• Minimum of 10 years of overall, with 5 year of Development Lead experience
• Experience in enforcing standard, putting in place development practice and developing framework artifacts.
• Minimum 7 years experience in application designing, developing, coding and supporting on Customer Facing Platforms (Mobility, API management and Microservice)
• 5 year of hands-on API development experience with APIGEE.
• 5 year of hands-on development experience with Java script, Angular and Native Scripts.
• DevOps experience with CI / CD technology such as Azure DevOps, Git,
• FinOps and Cloud cost control experience
• Troubleshooting and analytical skills
• Experience deployment of Google services such as Firebase (Hosting & Cloud Functions), VPC, Cloud Armor, Cloud logging and monitoring
• GCP certification is an asset
• Understanding of Infrastructure as code technology such as Terraform, Ansible, is an asset.

Working Conditions

Occasional business travel (in Canada and US) in accordance with CN policy.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%.

Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at [email protected].

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We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.