Overview
Posted : October 9, 2024
The Part-Time Receptionist plays a pivotal role in providing front-line administrative support to internal staff members and external clients.
The ideal candidate will have strong communication skills and strong multi-tasking abilities.
Key Responsibilities
- Welcome visitors in-person, guiding them to the appropriate boardrooms and offering refreshments as needed
- Manage a multi-line switchboard and direct callers as appropriate
- Respond to telephone, email, and in-person inquiries from clients, business partners, employees, and other parties in a professional and timely manner
- Answer and refer all inquiries to the appropriate individuals or departments
- Arrange and book boardrooms as requested
- Assist with organizing catered lunches
- Ensure cleanliness and professionalism of the reception area, including boardrooms, kitchenette, and washrooms
- Liaise with building maintenance for any building-related concerns and upkeep
- Assist with various office duties, not limited to filing, scanning, and copying
- Track absences via shared calendar
- Maintain reception closing procedures
- Provide information about the Firm to visitors and callers as an ambassador of the Firm
- Support other functions as assigned
- Specific work hours are 1 PM to 5 : 30 PM Mondays-Thursdays, and 8 : 30 AM to 5 : 30 PM Fridays
Qualifications
- Completed post-secondary education in a related field
- Minimum one year of reception-related experience
- Technical skills in a variety of software including MS Office 365
- Good technical troubleshooting skills
- Strong organization skills
- Strong verbal and written communication skills
- Good interpersonal skills and the ability to establish relationships
- Professional presentation and strong ability to exercise discretion and confidentiality
- Bilingualism required
Skills Required
- Ability to organize, schedule, and prioritize job tasks in order to meet deadlines
- Ability to respond effectively and professionally to changes in schedules and priorities
- Ability to ensure consistent attention to detail
- A positive, supportive, and professional attitude
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