Manager, Content & Distribution

Do you want to make an impact?

Are you ready for a new opportunity where you’ll be recognized for your contributions, build meaningful relationships and drive change in a real way?

We are unique, we stand out, we take pride in our collaborative mindset, and we want you along for the ride.

About Encore Corporate Travel

Launched in 1976, Encore Corporate Travel is a customer and planet centric travel management company (TMC), that provides an entire travel ecosystem to companies around the globe.

We build technology that solves corporate traveler and administrative problems and customize services to support the evolution of our clients.

We have a deep understanding of their needs and of the market, that’s how we innovate. We seek out opportunities to continuously improve the client experience with a focus on taking the trouble away from them and owning it.

Our values make for a culture of respect, collaboration, cooperation, and every opinion is heard and valued.

About the role

The Manager, Content & Distribution plays a pivotal role in the strategic direction and hands-on execution of the company’s content distribution initiatives as part of the global expansion strategy.

This position is responsible for developing the content strategy, managing supplier relationships, and negotiating commercial terms (40%), while also ensuring the seamless implementation and integration of content providers (50%).

As the company expands into new markets such as LATAM, the UK, Asia, and beyond, this role ensures that content distribution aligns with both regional needs and technical capabilities, with a balance between long-term strategy and day-to-day operational execution.

Our HQ is in Montreal, QC, but this is a remote work position open to applicants in North America, Latin America, or the UK.

Our Invitation :

At Encore Corporate Travel, we invite everyone to join us in our journey to make the world a brighter, happier place one moment at a time.

Our mission is ongoing, and together, we can create a legacy of joy that touches lives across the globe. If you share our commitment to spreading happiness and believe in the power of moments, we welcome you to be a part of our global expansion and happiness-driven vision.

What will your day look like?

Key Responsibilities

Strategy, Relationship Management, and Commercials

• Define the content distribution strategy, staying informed about global content availability from suppliers such as Expedia, GDSs, airlines, consolidators, and regional providers.
• Conduct thorough due diligence on potential content partners, evaluating them from both technical and commercial perspectives to assess their fit within the company’s expansion strategy.
• Negotiate commercial agreements with suppliers, ensuring favorable terms, commission rates, and volume commitments that support the company’s growth in new markets.
• Build and manage relationships with key content suppliers, acting as the primary point of contact for commercial agreements and technical discussions.
• Work closely with the commercial team to develop sales strategies for different content and supplier sources, promoting specific vendors to meet revenue goals and strategic targets.
• Develop business cases for new content partnerships, analyzing their impact on market share, revenue, and operational processes, and presenting recommendations to leadership.
• Participate in sales and implementation meetings as the SME on content, advising on content strategy and ensuring that client-specific requirements are met.
• Align content strategy with the unique demands of each market (LATAM, UK, Asia, etc.) from both technical and client perspectives, identifying proof-of-concept customers where necessary.

Execution and Integration

• Lead the hands-on execution of content integrations, ensuring that all new content sources are seamlessly implemented across the company’s ecosystem.
• Collaborate with Travel Technology, Operations, and Training teams to ensure content availability, booking capabilities, and workflows are functioning efficiently from end to end.
• Work closely with technical teams to manage the integration of content providers, ensuring that all solutions meet the technical requirements and service standards of each market.
• Develop controls to monitor the utilization and performance of newly integrated content, troubleshooting issues and optimizing workflows as needed.
• Provide continuous technical support for content-related issues, working closely with cross-functional teams to address any integration challenges.
• Support the development of workflows, documentation, and training materials to facilitate the adoption and utilization of new content sources within the company.

Market-Specific Expansion and Client Adaptation

• Assess the content and supplier requirements specific to each new market as part of the global expansion strategy, while also adapting the content strategy to meet the unique needs of new clients, even if they are within existing regions.
• Collaborate with commercial, technical, and operational teams to tailor content solutions that cater to both regional demands and individual client requirements.
• Identify proof-of-concept customers in new and existing markets, ensuring their content needs are met as part of the expansion or client-specific adaptation efforts.
• Monitor and report on the success of content strategies, analyzing supplier performance, client satisfaction, and the overall impact on business growth and opportunities.

Do you have what it takes?

Key Requirements

• Must have a strong understanding of the travel industry, particularly in air ticketing, airline operations, and GDS systems
• At least 10+ years of experience in the travel industry, with demonstrated expertise in managing travel technology solutions, ticketing systems, or related services.
• Previous managerial experience is required, including leading teams, overseeing projects, and ensuring smooth operational workflows.

Prior experience managing cross-functional teams and ensuring alignment between departments (e.g., tech, commercial, operations).

Experience in the commercial aspects of travel, including product selection, contract negotiation, pricing strategies, and ensuring products meet both operational and business needs.

A strong understanding of how travel products fit into the overall business strategy is essential.

Familiarity with travel technology platforms, APIs, and product integration processes is highly desirable. Understanding of billing, reporting, and product lifecycle management is essential.

Note : This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with this position.

What we have to offer

Work where your heart is and be compensated fairly. Our compensation package is both generous and rewarding. We consider your experience and expertise when preparing an offer.

Talk to us about our benefits package it was crafted with you in mind!

Come be a part of a premier team that offers bespoke services and expanding rapidly in its sector. To chat with us, apply online directly via .

Encore Corporate Travel is an Equal Opportunity Employer and strictly prohibits discrimination of any kind. We believe that great ideas can come from anywhere.

We are committed to building the best team possible and all employment decisions are based on business needs, job requirements and individual potential and qualifications, without regard to race, color, age, religion, socioeconomic status, orientation, gender identity, national origin or disability.