- Work Term : Permanent
- Work Language : English
- Hours : 32 to 40 hours per week
- Education : College / CEGEP
- Experience : 1 year to less than 2 years
- or equivalent experience
Tasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop and implement policies and procedures throughout the software development life cycle
- Resolve conflict situations
- Usability testing
- Consult with clients after sale to provide ongoing support
- Communicate technical problems, processes and solutions
- Prepare reports, manuals and other documentation on the status, operation and maintenance of software
- Assist in the collection and documentation of user's requirements
Computer and technology knowledge
- Agile
- Jira
- Salesforce
- Enterprise Applications Integration (EAI)
- Database software
- Software development
- Siebel
- Development of computer applications
Area of work experience
- Project implementation
- Information technology (IT) service delivery
- Quality assurance or control
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Flexibility
- Analytical
- Accountability
Workplace information
Hybrid
Support for persons with disabilities
- Offers mentorship, coaching and / or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Supports newcomers and / or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and / or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and / or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and / or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and / or networking opportunities for mature workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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