We are currently seeking a Financial Advisor to join our Salt Spring team.
The Financial Advisor provides exceptional customer service to current and potential members by offering a full range of deposit / investments and complex lending services.
The Financial Advisor identifies member life stage cycle and provides solutions to financial needs, and / or refers member to an appropriate advisor.
This position manages a portfolio of members.
Here’s what would be included as a part of your typical day
- Member Service : Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor.
- Member Transactions : Processes a full range of complex member transactions including, but not limited to : personal loans, retail mortgages and RRSP loans;
investment products (typically under $100K in investible assets); opening personal or business accounts, debit / credit cards, LOC / overdraft protection, and related insurance products.
Branch Goals : Supports achievement of annual branch goals and objectives through proactive promotion of FW products and services, participation in branch campaigns, and actively seeks potential cross-sell and / or referral opportunities during interaction with members or potential members.
Achieves established annual sales and referral targets.
- Branch Support : Performs a variety of administrative duties which may include, but not limited to : administration of estates, completion of loan applications, conducting credit investigations, and follow-up phone calls to members, as required.
- Other duties : Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
Other duties as required by branch leadership.
Required Skills, Experience & Qualifications
- College or Tech School Diploma (2 years) in related discipline or equivalent combination of education and experience
- Mutual Funds License required
- Must complete the internal First West certification program specific to this role within the required timeframe
- PFP preferred
- 2 years in a Member Advisor role, or equivalent
- Demonstrated ability to identify needs and recommend products and services to members
- Self-starter with ability to work independently and solve problems using common sense and sound judgment
- Proven ability to plan, organize and prioritize workload
- Proficient in computer software . Microsoft Office and banking software programs
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.