Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register / Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma / G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor / Managerial Experience- No supervisory / management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability / Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity / Affirmative Action employer
Abercrombie & Fitch - Key Lead, Outlet Collection at Niagara
The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor S...
Abercrombie & Fitch - Key Holder, Outlet Collection at Niagara
The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do. A Full-Time Key Holder helps drive the business through leadership and is act...
Abercrombie & Fitch - Brand Representative, Outlet Collection at Niagara
They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. SEE W...
Abercrombie & Fitch - Brand Representative, Outlet Collection at Niagara
They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. The i...
Abercrombie & Fitch - Assistant Manager, Outlet Collection at Niagara
SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF. The program trains you on the necessary principles of management including creating the best in-store experience, recruiting, inclusion & diversity, human resources, store operations and visual merchandising. As an Abercrombie...
Abercrombie & Fitch - Assistant Manager, Outlet Collection at Niagara
The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hi...
Team Lead (Full time) - Outlet Collection at Niagara
All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience. We strive to be a brand that is not only on-trend but also dedicated to our community – which means all our products are made with care, passion, and with quality ma...
Sales Associate-Outlet Collection at Niagara (seasonal)
En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d’âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décr...
Vans: Floor Supervisor - Outlet Collection at Niagara
As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. At Vans we empower creative exploration and inspire youth culture through a commitment ...
Sales Associate-Outlet Collection at Niagara (Seasonal)
En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d’âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décr...