Job Summary :
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Performs secretarial and administrative duties for the Nurse Practitioners (NP) at BC Women’s Hospital & Health Centre. Duties include scheduling patient appointments, data entry, typing a variety of material, filing, responding to telephone enquiries, arranging meetings and travel, monitoring Nurse Practitioner college requirements, screening incoming materials and prioritizing items for Nurse Practitioners.
Duties / Accountabilities :
1.Types a variety of material such as letters, memoranda, reports and educational materials utilizing a variety of software programs, composes and signs correspondence such as meeting invitations, memo’s, and notices.
2.Coordinates the workflow of assigned area by establishing work schedules and organizing operating procedures, compiling and maintaining a desk manual of operating procedures.
3.Sets up and maintains filing systems for a variety of records and files such as correspondence and reports by performing duties such creating and labelling files and filing material.
4.In consultation with the Nurse Practitioners, schedules patients for clinical appointments and completes data entry as required by Nurse Practitioner college requirements.
5.Schedules meetings as required by the Nurse Practitioners. Performs duties such as communicating with other staff regarding availability for meetings, booking meeting rooms, arranging equipment such as overheads, contacting attendees, typing and circulating notices, and assembling and distributing information such as correspondence, reports and subject files in preparation for meetings;
records, transcribes, and distributes minutes of meetings and takes follow up action when appropriate; arranging travel as needed.
Transcribes dictations as required.
6.Performs a variety of receptionist duties such as receiving visitors, providing information and directing to appropriate area, answering the telephone and directing calls, responding to inquiries and taking messages.
7.Processes incoming and outgoing mail by performing duties such as opening and screening incoming mail and directing to appropriate Program personnel, prioritizing items for attention of Nurse Practitioners, addressing envelopes for outgoing mail and forwarding to mail room;
arranges for courier pick-up an delivery by performing duties such as contacting courier company, completing delivery slips and signing for envelopes received.
8.Performs other related duties as assigned.
Qualifications :
Education, Training and Experience
Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to keyboard at 60
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.