user support technician

SSCI
Mississauga, ON, CA
28,85 $ / heure
Permanent
  • Education :
  • Expérience :

Education

College / CEGEP

Work setting

  • Telecommunications industry
  • Private company, corporation or industry

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience

1 year to less than 2 years

Other benefits

Other benefits

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • Il y a 20 heures
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