- Education : Master's degree
- Experience : 3 years to less than 5 years
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct quality audits
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Supervise staff
- Provide customer service
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Offer mentoring
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
Supervision
1 to 2 people
Computer and technology knowledge
- Microsoft Visio
- MS Word
- MS Excel
- IBM SPSS
- MS PowerPoint
- MS Outlook
- MS Project
- MS Office
Area of work experience
- Education or teaching
- Entrepreneurship
- Project coordination
- Research and development
Area of specialization
- Business management
- Process improvement
- Corporate development planning
- Business process management
- Work Term : Permanent
- Work Language : English
- Hours : 30 hours per week
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