WFH Customer Service Representative/Collector

NCRI Inc.
Ontario
16 $ / heure (estimé)
Télétravail
Temps plein

NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family.

Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.

Home Office Equipment Requirements :

  • Equipment will be provided by the company
  • Successful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.
  • High-speed internet with hardwired connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.

Requirements :

  • Communicate with customers for all outstanding amounts
  • Establish a solid professional relationship with customers and educate them on best practices
  • Negotiate the best payment arrangement to help resolve customers’ bills
  • Maintains a high level of professionalism
  • A background and credit check will be required.

Bring it! You're qualified if you :

  • Call center experience
  • Collections experience is an asset
  • Attention to detail
  • Exceptional verbal & written communication skills in English
  • Professional phone etiquette
  • Proven ability to achieve targets
  • Dedication to maintaining a superior customer experience
  • Enthusiastic and a positive "can do" attitude
  • Ability to pass a background check

What we offer :

  • Competitive base pay, plus uncapped performance-based commission!
  • Competitive insurance coverage, incentives, paid training, and breaks
  • Outstanding referral bonus program
  • Fun perks : Holiday events, food days, giveaways, prizes, themed events, and more!

As our Call Center expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions.

Nothing more satisfying than seeing your career grow within a caring organization.

We are committed to providing the best work environment you’ve ever experienced!!

Start your amazing career withNCRItoday!

Il y a plus de 30 jours
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