Senior Property Administrator (18-Month Contract)

Triovest, one of the largest privately-owned Canadian commercial real estate companies, is seeking a Senior Property Administrator (18-month contract) in Vancouver.

The successful individual will be responsible for supporting and assisting the Property Management Team in the successful day-to-day administration and operations of a mixed-use commercial real estate portfolio.

The successful individual will develop and maintain relationships with clients, tenants, and contractors to ensure building standards are adhered to and service performance is optimal.

This role requires superior communication and organizational skills to respond to tenant inquires, and a high-level of professionalism including service excellence.

KEY RESPONSIBILITIES

• Working closely with the team to assist with property portfolio financial functions, including budgeting, forecasting, and accounts receivable reporting.
• Assist with monthly financial variance analysis if required.
• Oversee the AR and AP process, including purchase orders and invoices as needed, accruals; manage the Accounts Receivable process including tenant chargebacks, review of monthly rent rolls, rent collection, ensuring outstanding balances are followed up on a timely basis;

issue demand / default notices in accordance with the lease agreements.

• Understand Lease Agreements.
• Work with Lease Admin to ensure new tenants / renewals and agreement expiries / terminations have been set up properly in the accounting software.
• Coordinate tenant move in’s / out’s, coordinate minor landlord’s work and assist with coordination of tenant improvement work;

process security deposit refunds, process tenant improvement allowances.

• Track and maintain organization of utilities as required.
• Assist with coordination of preparation of vacant units for re-leasing.
• Ensure tenant communication, administration are completed per the Lease Agreement, including the year-end reconciliation process.
• Respond to inquiries regarding tenant accounts, rent letters and year-end billing reconciliations.
• Understand property expenses and budget variances.
• Maintain organized and up-to-date documents including telecommunications / signage and parking agreements, vendor service agreements, and property-related documents.
• Site visits to properties routinely and on an as needed basis.
• Assist with BOMA BEST certifications, Rick Hansen certifications or other industry certifications as required.
• For the assigned portfolio, back up coverage for tenant services as required including managing Angus MRI work orders, security access cards, tenant keys, signage.
• Develop strong tenant relationships; Respond to tenant concerns, address issues, communicate with tenants as required.
• Facilitate and / or assist with tenant engagement initiatives and surveys.
• Attend Team training and meetings; assist the onsite operations teams and liaise with tenants and service providers.
• Manage tenant Certificates of Insurance to ensure compliance with lease terms.
• Assist with the implementation of and adherence to national programs, policies, procedures, and property management best practices.
• Routinely review to ensure the information held within the Tenant Manuals, Contractor Guidelines, and other manuals and guides is accurate and continuously up to date.
• Organize and execute tenant and building events, with the Property Management Team.

QUALIFICATIONS & ATTRIBUTES

• A post-secondary degree in Accounting or Business Administration is preferred.
• A minimum of three (3) years of related Commercial Property Management experience.
• Experience in accounting, preferably in commercial real estate.
• Experience in Yardi Voyager and Yardi Payscan is an asset.
• Experience with Angus MRI is an asset.
• Advanced skills in Microsoft Office applications.
• Sound understanding of basic accounting concepts and principles.
• Proactive in identifying potential issues and taking preventive measures to mitigate risks.
• Collaborative approach to problem-solving and relationship development, and ability to work effectively with individuals at all levels of the organization.
• Excellent written and verbal communication skills, including the ability to interact effectively with clients, tenants, team members, and service providers.
• A client-centric approach, prioritizing client service and the ability to build and maintain client trust.
• Exceptional organizational skills to manage multiple properties, teams, and tasks simultaneously.
• A keen eye for detail, ensuring that operational and financial aspects of the properties are meticulously managed.
• Flexibility to adapt to changing market conditions, tenant needs, and unexpected challenges.
• Passionate about fostering an inclusive and positive organizational culture.
• A dedication to providing exceptional service, every day.
• The ability to adapt to change in a positive way and deliver successful results within a given time frame.
• A team-oriented approach to meeting goals and objectives.

Triovest is an Equal Opportunity Employer

We are committed to creating a culture of equity, diversity, and inclusion, including fostering a safe and respectful environment that allows for diverse perspectives a work environment in which all employees are valued and have an equal opportunity to achieve success.

Applicants who meet the qualifications will be given fair consideration for employment, free from any form of discrimination based on protected grounds.

We are committed to providing reasonable accommodations throughout the recruitment process and while working at Triovest.

If you require support applying online because you are a person with a disability, please email us at.

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