Senior Administration Officer, Corporate Securities

Laurentian Bank
Toronto
45K $ / an (estimé)
Temps plein

Seeing beyond numbers.TM

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.

Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.

We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank. The incumbent is responsible for the daily administration and processing of various financial products, in accordance with Laurentian Bank of Canada's standards, policies, procedures and established SLA's.

The incumbent will be expected to support or answer internal / external partners' inquiries, regarding the products administered within the department, while providing a consistent level of superior customer service as well as providing subject matter expertise for department projects and initiatives.

The incumbent is also responsible for maintaining and updating reports. Responsibilities

  • Analyzes, documents, and accurately executes routine, but complex Securities transactions using various computer systems, within set parameters and timelines.
  • Ensures that set standards for processing, client services, documentation and execution of routine transactions are met at all times.
  • Prioritizes and schedules transaction processing, working within the accepted industry and department established time frames, while adhering to internal audit standards.
  • Administers and processes product specific financial or non-financial transactions, according to Laurentian Bank's standards, policies, and procedures.
  • Researches, prepares, processes, balances, reconciles, and ensures quality control of all financial and non-financial transactions for clients, etc.
  • Monitors the incoming documents queue to ensure processing according to Laurentian Bank's service standards.
  • Maintains client files, ensures efficiency in retrieving documents, and archives closed files for easy accessibility.
  • Researches and answers inquiries from internal and external partners, such as Customer Services or financial advisors, Fundo co.

s regarding products and processing issues.

  • Escalates and makes recommendations to the appropriate authority about any inquiries or issues that are beyond their scope.
  • Verifies own work and work of team members in the department for accuracy, clarity, and completeness, and ensures compliance with internal and external audit and regulatory requirements.
  • Completes daily workload within strict timeframes set by Laurentian Bank and addresses any issues with the direct manager.
  • Participates in department meetings and contributes to the planning process of achieving departmental and personal goals, as well as communicates any problems or concerns.
  • Submits recommendations to improve work processes to direct manager.
  • Keeps abreast of legislation, policies, and procedures, which relate to products and services.
  • Participates in special projects and carries out any other similar or general task at the request of their direct people manager or that may be required by their function.
  • Accurately executes securities related transactions within set parameters and timelines.
  • Maintains excellent working relationships with internal and external partners.
  • Participates in the maintenance and creation of department policies and procedures, while providing recommendations for improvements to their direct manager.

Qualifications

  • Post-secondary degree or diploma in Business or in a related field.
  • 2 to 3 years of work experience within a regulated dealer operations or bank operations department in an administration or processing role.
  • Securities knowledge and experience related to Corporate Actions, Entitlements, DRIPS, Small Business and Physical Deposits, etc.

is preferred and an asset.

  • Completion of Investment Funds of Canada (IFIC) or Canadian Securities Course (CSC) is preferred and an asset.
  • Knowledge of banking, mortgage, investment loan, self-directed, securities, mutual funds, lending products.and other lending products.
  • Excellent attention to detail and accuracy.
  • Must possess intermediate to advanced skills in MS Excel. Computer literacy in Microsoft Office (Word, Excel and PowerPoint) and Outlook is a must.
  • Familiarity with using large and complex financial database systems; ability to learn inquiry and maintenance functions in back office processing systems.
  • Excellent interpersonal and communications skills, both verbal and written.
  • Excellent customer service skills with the ability to communicate information effectively.
  • Able to work in a high volume, multitasking environment with extremely demanding time frames.
  • Strong organizational, time-management, and multitasking skills.
  • Highly motivated with a desire to succeed and progress.
  • Ability to work effectively with others as part of a team.
  • Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset.
  • Bilingual (French / English) verbal and written communication skills are assets.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive.

To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

Il y a plus de 30 jours
Emplois reliés
Laurentian Bank
Toronto, Ontario

Securities knowledge and experience related to Corporate Actions, Entitlements, DRIPS, Small Business and Physical Deposits, etc. The incumbent is responsible for the daily administration and processing of various financial products, in accordance with Laurentian Bank of Canada's standards, policies...

Laurentian Bank
Toronto, Ontario

Securities knowledge and experience related to Corporate Actions, Entitlements, DRIPS, Small Business and Physical Deposits, etc. The incumbent is responsible for the daily administration and processing of various financial products, in accordance with Laurentian Bank of Canada's standards, policies...

Offre sponsorisée
People Store
Mississauga, Ontario

Southwest Mississauga (Lakeshore Rd/ Winston Churchill Blvd) .NOT accessible by public transportation*.AM - 3:00 PM, Monday to Friday.PM - 11:00 PM, Monday to Friday.AM - 3:00 PM, Saturday & Sunday.JOB DETAILS & REQUIREMENTS: .Using RF scanners to Pick & Pack & Prepare Shipments.Lift...

Offre sponsorisée
Cansulta
Toronto, Ontario
Télétravail

We are currently looking for multiple sales representatives that are ready to hunt and sell at a 10% commission basis. SDRs are responsible for outbound & inbound sales, and supporting the company’s sales efforts. Proven work experience as a Sales Representative. Now we need enthusiastic S...

Offre sponsorisée
Acart Equipment
Mississauga, Ontario

We are seeking a Bilingual Customer Service Representative (English/French) to join our team! This position will be a combination of working from home and working at the office. Previous experience in customer service other related fields. To excel in this role, you must be able to prioritize m...

Offre sponsorisée
Peel HR
Toronto, Ontario

As we continue to grow, we are seeking motivated and dynamic individuals to join our team as Customer Sales Representatives. As a Customer Sales Representative, you will be the first point of contact for our clients and candidates. This role combines customer service with sales, offering a rewarding...

Offre sponsorisée
ApexFocusGroup
Vaughan, Ontario
Télétravail

No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...

Norfinch Community
Toronto, Ontario

As a Personal Support Worker, you’ll form a deep understanding of your residents and their living experience. You have completed a Personal Support Worker program from an approved college or private institution or you are an Internationally Educated Nurse that has achieved a degree in Nursing. We pr...

Baycrest
Toronto, Ontario

The administrative assistant performs administrative functions that support the effective and efficient program and operation at the Ontario Centres for Learning, Research & Innovation (Ontario CLRI) at Baycrest. ADMINISTRATIVE ASSISTANTS NEEDED. Provides administrative support for ad hoc items. Pro...

Circle K Woodbridge
Vaughan, Ontario

Secondary (high) school graduation certificate.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Order office supplies and maintain inventory.Greet people and direct them to contacts or service areas.Set u...