Position Summary
Our Cage Supervisors are the face of the Cage Team! Our team is growing, and we are looking for a detail oriented problem solver who loves interacting with guests, believing that their needs come second to none! Elements Casino Victoria is currently on the lookout for a Cage Supervisor to join our Cage team.
If you demonstrate attention to detail, excel in a fast-paced team environment and are ready to grow your career and develop your management capabilities, then this could be the perfect opportunity for you.
Are you ready? Then, Get in the Game! It’s All You...
Key Accountabilities
- Distributing, verifying and reconciling floats
- Verifying or completing large cash transactions
- Verifying and processing machine fills, machine jackpots, cancelled credits as well as table fills and credits
- Completing all ATM procedures
- Servicing the NRT machine to fill the money and ensure terminal functionality
- Verifying and completing ticket redemptions, and approving cashier’s transactions
- Monitoring and reporting all discrepancies and suspicious cash activities
- Documenting and reconciling transactions and cash equivalents; providing reports
- Communicate effectively with all appropriate operational departments
- Building working relationships with our internal and external guests
- Complying with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed.
- Ensuring front-line team members are reading and signing off on company memos.
Education and Qualifications
- Experience in high volume cash handling
- Experience in a guest facing role
- A vested interest in further developing managerial skills within GCC
- Strong communication and mathematical skills
- Possess a quick reaction time to respond, resolve or escalate cage issues when needed
- Knowledge and ability to monitor and report all discrepancies and suspicious cash / activities
- Manual dexterity and ability to stand for long periods of time
- Desire to deliver superior guest experiences
- Ability to work a flexible schedule
- Professional attitude and appearance, strong interpersonal skills, and a team player
- Ability to successfully obtain and maintain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)
Work Environment Considerations
Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.
We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required.
We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada.
With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.
Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate : supports new and better ways to be successful.
- Be your Authentic Self : environment that values diversity as a source of strength.
- This isn't your typical 'corporate ' job. We work hard and we have fun!
The only thing we don’t play games with ..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
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