Culinary Operations Partner, Long Term Care

We are Sienna Senior Living, a publicly traded company (TSX : SIA) and one of Canada’s leading owners and operators of seniors’ residences.

We offer care, support, services and housing in Retirement and Long Term Care to seniors / residents and their families.

Moreover, we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers : We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work.

In addition, we offer a number of programs and benefits that support team members’ financial, personal and professional needs :

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

This is a regional support role in nature The successful candidate will be required to travel during the week to assigned LTC sites across ON

Mileage reimbursement and travel expenses apply

What You Will Be Doing : As a Culinary Operations Partner, business segment, you will support long-term care homes with dietary and dining services while ensuring all practices are in keeping with relevant legislation and standards and associated regulatory bodies.

Key Responsibilities :

• Collaborates with the Resident Experience, Clinical, Building Services and Nutrition Care Partners.
• Provides leadership and direction to the Directors of Dietary Service and Food Service Supervisors in employing the strategic and operating plan.
• Ensures the consistent application of Support Services Policies and Procedures in all areas of dietary operations and dining.
• Supports the development of home-specific policies in collaboration with the leadership in the home and ensure overall compliance.
• Participates in the recruitment process to ensure highly skilled and effective selection, onboarding, orientation, and evaluation of new managers.
• Organizes and leads networking, meetings, and communications with Directors of Dietary Services and Food Service Supervisors.
• Evaluates all aspects of non-clinical dietary and dining services applying a continuous quality improvement approach.
• Identifies areas of risk related to dietary and dining services and actively collaborates with the home to develop plans to mitigate and minimize risk.
• Provides the Executive Director with feedback related to the performance of the Directors of Dietary Services and Food Service Supervisors.
• Reviews staffing requirements and qualifications in all homes to ensure compliance and resident safety.
• Ensures an effective menu management system that meets resident care needs. Develops and analyzes menus in collaboration with the Executive Chef & Nutrition Care Partner.

Provides subject matter expertise in menu technology and utilization to ensure resident needs, preferences, choice and diversity are met.

• Champions and leads programs in dining to promote excellent customer service and efforts to improve resident satisfaction.
• Provides input on and monitors all PRD dietary costs in preparation of operating budgets for each home including staffing complement and supplies.
• Monitors food costs and identifies mechanisms to reduce food costs and facilitate consistency in food ordering / inventory LTC Homes.
• Provides recommendations and input on costing for all capital kitchen equipment.
• Provides recommendations and subject matter expertise on the purchases, operation and maintenance of kitchen equipment.
• Reviews financial statements of assigned homes and assists managers to achieve financial targets.
• Work in accordance with the Company’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
• Assists Dietary leaders in responding to Ministry of Health compliance review.

Who You Are :

• Post Grad Diploma or Degree in food, culinary, and or beverage management program
• You are experienced in the management of dietary and dining services in a Long Term Care or Hospital setting
• You have knowledge of the Ontario Food Premise Regulations, FLTCA, CCHSA / ORCA& all applicable BC Regulation
• You have proven communication, organizational, presentation, and problem-solving skills
• You have proven writing skills and experience with policy and procedure development
• You are proficient in Word, Excel, PowerPoint and Outlook
• You have effective verbal and written communication skills

Bonus Points for Having :

You are member of the Canadian and Ontario Society of Nutrition Management

What you need to know :

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong.

We seek applicants with a wide range of abilities and we provide an accessible candidate experience

• You must be legally eligible to work in Canada or have a valid work / study permit
• You must successfully pass a Criminal Check

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.