Remote Full-Time Customer Delight Specialist-Digital Marketing Agency

Job Description

Job Description

Do you love cultivating relationships and bringing a smile to someone else through incredible customer service? Do you have experience working within a digital marketing or mortgage company?

This may be your perfect career opportunity!

We are looking to bring another Remote Customer Service Professional to join our incredible team at Connection Inc.

Your role on the team is to proactively create an exceptional customer experience for our customers. You will spend a large portion of your role creating business processes that create customer experiences that go above and beyond to create a truly wowing experience for all of our clients.

These experiences are delivered through phone calls, text messages, emails, online presentations, follow up sequences, and immediate responses to inbound support requests.

The person that will get the most fulfillment from this job must love talking to people and approach life with a happy and friendly mindset.

Having an interest in personal development and a passion for ongoing education is a good sign that you will enjoy working well within our existing team and culture.

Our perfect candidate has full working experience with...

• Go High Level - CRM Software
• Support ticket software. (FreshDesk)
• G-Suite
• Zoom (on-camera meetings)
• Basic digital marketing knowledge (Online ads, Opt-in pages, Follow up sequences)
• Basic image creation using Canva etc.
• Administration of Facebook groups
• Slack (Communication)

Daily responsibilities include

• Working with the media team to ensure that the marketing campaigns for your clients are reaching their goals.
• Outbound proactive communication with clients.
• Building and launching customer delight sequences.
• Responding to incoming support requests.

If this sounds like this is the perfect role for you, here is your next step.

Shoot a video explaining why you feel you are the perfect person to join our incredible team and email it to .

Use the subject line : Customer Delight Rockstar Video Submission.

Please include your resume in the email.

Good luck and thank you for your interest.

Company Description

At Connection Inc., we are pioneering the future of marketing, content, social media, daily newsletters, leveraging the power of Artificial Intelligence to deliver engaging, entertaining, and highly valuable content straight to our subscribers' inboxes every day.

We are on a mission to revolutionize the digital content landscape, and we are looking for a dynamic and innovative individual to lead this endeavour.

A fast-growing marketing agency in the financial services industry that prides itself on its quality people that create fantastic results for our own businesses and our happy customers.

As we enter our 15th year of business we are looking for professionals who wish to join our dynamic, fun and educational work environment.

We provide access to the latest training materials and tools. You get to thrive in an environment where you get real-world experience deploying marketing campaigns that generate results.

Company Description

At Connection Inc., we are pioneering the future of marketing, content, social media, daily newsletters, leveraging the power of Artificial Intelligence to deliver engaging, entertaining, and highly valuable content straight to our subscribers' inboxes every day.

r nWe are on a mission to revolutionize the digital content landscape, and we are looking for a dynamic and innovative individual to lead this endeavour.

r n r nA fast-growing marketing agency in the financial services industry that prides itself on its quality people that create fantastic results for our own businesses and our happy customers.

r n r nAs we enter our 15th year of business we are looking for professionals who wish to join our dynamic, fun and educational work environment.

We provide access to the latest training materials and tools. You get to thrive in an environment where you get real-world experience deploying marketing campaigns that generate results.