Job Description
Bilingual Receptionist & Central Switchboard Operator
- Pay Rate : (flexible)
- Location : 30 Isabella Street, Toronto, Ontario,
- Contract Length : 4Months
We at Raise are hiring right now for one of our Clients. If you’re interested, apply below for your chance to join a great place to work.
Responsibilities :
- Receives and greets clients / visitors in both English and French, and monitors movement of same by maintaining a reception register.
- Coordinates the booking of agency vehicles including completing and processing of monthly car expenditures.
- Calls couriers, keeps records of courier packages and distributes as appropriate.
- Monitors and troubleshoots access and meeting room bookings and assists in routinely checking all meeting rooms / reception area to ensure they are kept tidy.
- Dispenses and tracks cheques, food vouchers and other items for pick up at reception.
- Maintains bulletin boards, display cabinets and feedback box.
- Attends and participates in clerical meetings.
- Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression / Anti-Racism, Harassment &Discrimination policies, etc.
- Uses sound judgment in consideration of financial resources.
- Complies with Society’s financial policies and procedures.
- May assume other duties as required.
- Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.
CENTRAL SWITCHBOARD :
- Receives; screens and directs all calls, both external and internal, using a telephone console.
- Closes switchboard at the end of regular business hours
- Reports telephone problems to the Systems Analyst-Telecom for necessary actions.
- Informs I.T. Dept. of changes to staff extension / information in order for them to update the directory to ensure accurate direction of calls.
- Reports any troubles with the Intake Call queue to the Systems Analyst-Telecom or supervisor for necessary actions.
Qualifications :
Education and Experience
- Secondary School Diploma, plus 1-year recent relevant experience, OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
- Knowledge and Skills :
- Strong interpersonal skills and ability to work co-operatively with staff and clients.
- Excellent communication skills.
- Ability to work under pressure.
- Must have good telephone manner and exercise good judgement
- Bilingual fluency in both English and French
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