Our client is hiring an IT Service Delivery Lead to join their team in Vancouver. The primary responsibility will be to analyze, propose, and implement an end-to-end IT service delivery.
Duties & Responsibilities
- Conduct a comprehensive review of current IT systems to align them with future requirements, ensuring the infrastructure supports the client's vision and goals.
- Collaborate with senior medical and operations leaders in business systems planning meetings to identify and define IT needs.
- Recommend new technologies based on market trends to enhance and develop the client's IT systems.
- Assess and update IT policies related to hardware, software, networking, security, and privacy to ensure compliance with industry standards and regulations.
- Create and document a comprehensive IT business continuity and disaster recovery plan.
Qualifications and Experience
- Master’s degree in Information Technology, Computer Science, or a related field, along with ten (10) years of experience in progressively senior information management or supervisory roles.
- Demonstrated experience in creating comprehensive IT service delivery proposals, ideally within BC's healthcare sector.
- Desired Certifications : ITIL, PMP, CCSP / CISSP, CCNA, Microsoft Azure, AWS.
- Extensive knowledge of IT infrastructure, including networks, servers, and databases. Proficiency with IT management tools and software.
- Proven leadership skills, in-depth understanding of technology market trends, experience in managing IT vendor relationships and service level agreements.
If this sounds like the right opportunity for you, please apply online.
You can also email Jesse Zulak directly at
MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website.
Thank you for your interest in the role but only qualified candidates will be contacted.
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