Consumer Relations Associate Part Time, Bilingual
Arkansas, USA Columbus, IN, USA Dowagiac, MI 49047, USA Montreal, QC, Canada North Carolina, USA Ontario, Canada Savannah, GA, USA St.
Louis, MO, USA Tiffin, OH 44883, USA United States Req #63 Wednesday, September 18, 2024
Customer Service Representative
General Purpose
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
Main Job Tasks and Responsibilities
- Deal directly with customers either by telephone, email or chat;
- Respond promptly to customer inquiries;
- Handle and resolve customer complaints;
- Obtain and evaluate all relevant information to handle product and service inquiries;
- Process orders, forms, and requests;
- Keep records of customer interactions and transactions;
- Record details of inquiries, comments and complaints;
- Record details of actions taken;
- Communicate and coordinate with internal departments;
- Provide feedback on the efficiency of the customer service process.
Education and Experience
- High school diploma or better;
- Knowledge of customer service principles and practices;
- Proficiency of relevant computer applications;
- Strong data entry skills;
- Previous experience in a Call Center environment.
Key Competencies
- Bilingual with English Fluency;
- Spanish is an asset;
- Interpersonal skills;
- Communication skills - verbal and written;
- Listening skills;
- Problem analysis and problem-solving;
- Attention to detail and accuracy;
- Data collection and ordering;
- Customer service orientation;
- Adaptability;
- Initiative;
- Autonomous;
- Stress tolerance.
Status : 1 part-time position
Schedule :
Saturday : 10 : 30am to 5 : 00pm (6 hours)
Monday to Friday : up to a maximum of 24 hours
If you fulfill those requirements and are interested by that position, please send us your resume and stating your salary expectations.
We thank all candidates for their interest, but only the ones invited to an interview will be contacted.
Posting date : June. 2024
Other details
- Pay Type Hourly
Sales Associate (S2) Materials (Part Time)
Your role:Greet customers warmly and ensure an excellent customer experienceAssess customer needs and provide well informed and specialized advice about productsPresent merchandise (including through demos), emphasize item features, and recommend complementary itemsContribute to the merchandising of...
Personal Banking Associate part-time (Future opportunities)- North-Shore of Laval
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Point of contact for all customer problems, ensuring concerns are handled appropriatel...
Part Time Sales Associate - Galeries d'Anjou
The Part-Time Sales Associate will be the ultimate Pandora Fan. Our Part-Time Sales Associates shine by: . We are proud to be part of their stories and the most important moments in their lives. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. ...
Personal Banking Associate - Centre Maisonneuve, Montréal (part-time)
Participate in the timely and accurate completion of business processes and procedures . Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a . Help build a positive and equ...
Part-Time Sales Associate - Canada
Key Responsibilities of a Sales Associate. Effective communicator within the organization; builds lasting and productive relationships with co-workers. Build lasting and productive relationships with store team, region and company. Physical demands: this position involves constant moving, talking, l...
Personal Banking Associate - Chabanel (part-time)
Participate in the timely and accurate completion of business processes and procedures . Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a . Help build a positive and equ...
Back End Associate (Part Time)
By joining the RONA family, you’ll enjoy many benefits, such as:.An inclusive and safe working environment.Promotion of work-life balance.Benefits: insurance (certain conditions apply), annual salary review, etc.Opportunities for advancement within the company.An employer that’s involved in the comm...
Associé ventes et services | Sales Associate (Part-Time) - Quartier Royalmount
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. Les associés éligibles au paiement du temps ...
Sales Associate (S2) Paint (Part Time)
Contribute to the merchandising of products in your department (e. ...
Bilingual Sales Associate | Automotive Parts
As a Sales Associate, you will be the essential link between our clients and us. You must have excellent communication skills and experience in the parts industry. Conduct research in the computer system to find the parts that meet customer needs;. Experience in the automotive or parts industry;. ...