Our valued Public sector client is looking to hire Intermediate Help Desk analysts to assist with the management and maintenance of computer test sets.
Background :
The client group is responsible for the in-service support of the Standard Military Pattern fleet which includes the requirement to provide Special Tooling and Test Equipment (STTE) to Canadian Armed Forces (CAF) units across Canada and during deployment.
In order to conduct diagnostic and repair activities on the trucks, CAF technicians employ test sets that run a specific application called Tech Tool which runs on ruggedized Panasonic laptops.
As these IT assets have yet to be transferred and taken over for management by Shared Services Canada, the client requires assistance to manage these IT assets.
Tasks :
- Provide client support and troubleshooting for the test sets.
- Identification, tracking and resolution of issues with the test sets.
- Work with CAF users and members to coordinate the return and exchange of test sets, if required.
- The contractor shall turn on and verify that test sets are fully functional as part of the set-up process. This may include the installation of software.
- Manage / track IT assets, including multi-factor authenticators, software versions, software updates, and hardware status and location.
- Manage test sets licenses, including coordination of the renewal of licenses prior to expiration dates.
- Assist with the potential fielding / transition of the test sets to the Defence Wide Area Network, or other fielding plan.
Must haves :
- Help Desk Specialist 1 year
- Tracking inventory of hardware and software - 1 Year
- Troubleshoot computers and software - 1 Year
- Enhanced Reliability
- Lifting IT equipment of approx 15 lbs.
- Certificate, diploma, or degree in computer science or other relevant field from a recognized Canadian post-secondary institution.
Work Location
- Remote
- For in person meetings - 45 Blvd Sacre- Cœur, Gatineau, QC (National Printing Bureau)
Senior SAP Fieldglass Consultant to lead test strategy and execution for an upcoming project focused on SAP Fieldglass modules such as Contingent Workforce Management, Services Procurement, and Invoicing.
This role will ensure that the system configuration and integrations meet business requirements by developing and executing comprehensive test plans, identifying defects, and working closely with development teams to drive resolution. Senior SAP Fieldglass Consultant to lead test strategy and execut...
Cost Management opportunities - Relocate to the USA
As a result of business growth across the USA, Turner & Townsend are inviting experienced cost management and quantity surveying professionals at all levels to consider relocating to the US, joining our teams supporting diverse construction projects and programs across the country. Relocating wi...
Intermediate Technical Analyst (5+ years) specialized in Workday to support integrations, manage incidents, and build out reporting requests and dashboards within Workday (Hybrid, Offices Across Canada).
Intermediate Technical Analyst (5+ years) specialized in Workday to support integrations, manage incidents, and build out reporting requests and dashboards within Workday (Hybrid, Offices Across Canada). ...
Senior Manager, Identity & Access Management Onboarding (GCS)
The Identity and Access Management (IAM) Onboarding Team is looking for a Senior Manager to assume a leadership position and work towards onboarding applications to RBC’s Identity and Access Management solutions in accordance with the IAM onboarding strategy and IAM goals. We thrive on the challenge...
Sr. BSA with SAP S/4 HANA and IFRS17 experience to participate in application releases, provide technical and business support for corporate application users for our insurance client.
Understanding of source system data integration requirements and design and configure data models and inbound integrations. BSA with SAP S/4 HANA and IFRS17 experience to participate in application releases, provide technical and business support for corporate application users for our insurance cli...
Senior Manager, Business Management, Governance and Oversight (2073)
The team is accountable for promoting regulatory compliance by developing and maintaining compliance programs, including identifying and disseminating regulatory developments to businesses they support, maintaining Compliance policies, managing complaints and regulatory filings, providing relevant t...
Intermediate Representative, Client Processing
Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Applies expertise and ju...
Onboarding and Contracting Specialist - TD Asset Management
Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. You will wor...
Sessional Lecturer - FSC361H5S - Mental Illness and the Criminal Justice System
Topics to be explored include: the medical and legal definitions of mental disorder and their relationship to each other; the criteria for state-compelled treatment and how it impinges upon individual autonomy; the changing views of the justice system’s duty to accommodate victims and witnesses with...
help desk technician
Report on the performance of computer systems and networks. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Respond to users experiencing difficult...