user support technician

ED Tech Network Solutions Ltd.
Surrey, BC, CA
33 $ / heure
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience

  • 1 year to less than 2 years
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • Il y a 21 heures
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