Job Summary
Job Description
This is an opportunity for candidates to express their interest in current and future positions in the West-Island of Montreal locations
What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships.
If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager / Banking Advisor.
What will you do?
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
Eagerness to learn and determination to succeed
Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Track record in building rapport and maintaining client relationships within the financial, service or retail industry
Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy
Additional Job Details
Address :
610 BOUL ST JEAN : POINTE-CLAIRE
City : POINTE-CLAIRE
POINTE-CLAIRE
Country : Canada
Canada
Work hours / week : Employment Type :
Employment Type : Part time
Part time
Platform :
PERSONAL & COMMERCIAL BANKING
Job Type : Regular
Regular
Pay Type : Salaried
Salaried
Posted Date : 2024-04-24
2024-04-24
Application Deadline :
2024-12-31
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .
Client Retention and Service Advisor
You’ll have a positive impact on clients with your advisory skills and your experience ensuring client loyalty. Experience with client retention and developing client relationships. As a Customer Service employee in the Insurance sector, you’ll offer loan insurance solutions that will protect client...
Loro Piana, Client Advisor - Toronto
As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. We are seeking a Client Advisor to join our team at Loro Piana. Your passion for our luxury products, building client relationships, and cu...
Advisor, Client Relations
A career as an Insurance Advisor in the National Bank Insurance team at National Bank means acting as a customer service specialist for our numerous National Bank clients. Through your customer service skills, experience in personal insurance, and knowledge of insurance products, you will have a pos...
Client Advisor
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions. Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysi...
Client Advisor
Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions. Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysi...
Asset Management - Client Advisor, Montreal - Vice President
As an External Client Advisor within our Business Development team, you will be responsible for providing field sales coverage in Montreal and surrounding areas. Perform a variety of sales functions including client meetings, client follow-up, proposal generation, presentations, public speaking, and...
Client Advisor - Toronto, ON - Yorkdale
Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business. As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sa...
Client Services Payroll Advisor Major Accounts
You deliver the personal touch between the company and clients and act as a trusted advisor. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Provide telephone support to clients regarding the use of a payroll application and its complementary modu...
Client Advisor, Full-Time - Montréal Ritz
As a Tiffany Client Advisor you will:. Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary. Develop client relationships and exceed commercial targets through the love of buildi...
Conseiller.ère fidélité client|Client Loyalty Advisor
Optimiser la fidélisation des clients, en mettant l'accent sur la satisfaction globale des clients, l'amélioration continue et l’automatisation de l'expérience client, conformément aux besoins des équipes Ventes et Expérience client. Assurer une veille continue des commentaires des clients pour sout...