Recherche d'emploi > Québec, QC > Field service technician

Field Service Technician

Schneider Electric
Quebec City, CA
Temps plein

As a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in energy and infrastructure, industrial processes, building automation, and data centers / networks, as well as a broad presence in residential applications.

Focused on making energy safe, reliable, and efficient, the company's 100,000+ employees achieved sales of more than $22 billion in 2009, through an active commitment to help individuals and organizations "Make the most of their energy. Main Responsabilities :

  • Installs electrical apparatus on customer sites.
  • Troubleshoots machinery / equipment to identify and correct malfunctions. Performs preventative and corrective maintenance.
  • Provides service cost estimates.
  • Orders parts and schedules delivery dates.
  • Maintain, repair, retrofit, and provide technical support for all Schneider products, both in the shop and on site.
  • Instructs customers and sales personnel on the operation and maintenance of equipment.
  • Performs warranty and recall work.
  • Performs testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
  • Constructs and tests circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagram.
  • Analyzes malfunctions in equipment and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
  • Consults with product support and engineering personnel to determine solutions to unusual problems in systems.
  • Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist.
  • Implements design modifications and provides installation support for the modifications.
  • Performs start-up service as defined in specifications.
  • Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance.
  • Maintains service equipment, tools and documentation.
  • Make service report for internal and external customer. Qualifications and skills required :
  • Requires product application knowledge at the basic or entry level on low and medium voltage equipment.
  • Minimum 3-5 years field experience.
  • Education : engineering technologist, technician or journeyman electrician.
  • Possess good interpersonal skills, communication skills (written and oral).
  • Familiar with computers and Windows software
  • Strong customer orientation and teamwork approach.
  • Bilingual French / English is an asset.
  • Open to flexible hours and travelling (overtimes) Let us learn about you! Apply today. You must submit an online application to be considered for any position with us.

This position will be posted until filled. #LI-LG2 Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers;

exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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