Sales Representative – Commercial HVAC (Calgary)

POSITION OVERVIEW :

Startec Refrigeration Service is currently recruiting a Sales Representative Commercial HVAC to work at our Shepard Office location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6).

The Sales Representative Commercial HVAC is responsible for securing HVAC service, maintenance, retrofits, and contract agreements.

In this role, the chosen candidate will use their technical, organizational, and service knowledge to assist new and existing customers in developing the best possible solutions for their needs while also contributing to the revenue growth of the company.

The Sales Representative will play an active role in the marketing, planning, and technical development of products and services.

KEY PERFORMANCE INDICATORS (KPI) :

BUSINESS DEVELOPMENT (Weighting 40%)Sales Activity

• Develop new business within key product offerings.
• Utilize proven sales methods to identify and solicit potential clients.
• Prepare estimates, including parts and equipment sourcing.
• Delivery of Startec quotations and proposals for new and renewal of service agreements.
• Logs and records all sales opportunities within the CRM system.

Administration

• Provide weekly Sales Reports to the Sales Team.
• Ownership of maintenance agreement structure, renewals, equipment lists, and check sheets.

CUSTOMER RELATIONSHIP MANAGEMENT (Weighting 40%)Stakeholder Engagement

• Participate in job kick-off meetings with the Service HVAC Coordinator and mechanics.
• Create long-term customer relationships with new and existing customers.
• Communicate regularly with all current clients and advise relevant stakeholders of any complaints, issues, or performance challenges identified through client conversations.

Coordination

• Daily travel and customer interaction to support customer relationships and needs.
• Maintain client lists and contacts and document activities within the CRM system.

OPERATIONAL SUPPORT (Weighting 20%)Sales Reporting

• Provides weekly Sales Reports to the Sales Team detailing services sold, quotes issued, sales pending, etc.
• Logs and records all sales opportunities within the CRM system and follows up on the status.

Collaboration & Team Coordination

• Participate in job kick-off meetings with the Service HVAC Coordinator and mechanics.
• Coordinate with other departments to ensure smooth execution of sales and service activities.

QUALIFICATIONS :

• Mechanical Engineer, Engineering Technologist, EIT, HVAC Technician or equivalent experience in commercial HVAC service.
• Minimum of 3+ years of work experience in a trade role and / or 3 - 5 years of sales experience
• Proven experience as a Sales Representative or similar role in the commercial HVAC industry.
• In-depth knowledge of commercial HVAC systems, components, and applications.
• Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.
• Excellent customer service and relationship-building skills.
• Proficiency in CRM software and MS Office Suite.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.