Senior Software Developer (Platform)

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies.

We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developer to be a key player in our Developer Platform team. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager.

Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.

This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars :

Infrastructure Pillar : This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward.

They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar : Focuses in empowering and unblocking product teams with state-of-the-art developer tooling.

Think cloud development environments, cutting-edge CI / CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management.

It's all about creating a smooth, efficient developer journey.

What You’ll Work On

• Development & Optimization of Core Infrastructure : You'll be instrumental in crafting, enhancing, and upholding the core infrastructure vital for our microservice architecture.
• Managing Kubernetes Cluster(s) : Oversee our Kubernetes environments, focusing on their efficiency, security, and ongoing updates.
• Implementing Observability Tools : Embed and refine tools for metrics, logging, and distributed tracing, making our systems more transparent and proactive in issue resolution.
• Code Contribution and Review : Actively contribute to project codebases and expand your impact through code reviews and repository maintenance.
• Enhancing our CI / CD Pipeline : Elevate our CI / CD processes for swifter and more frequent builds and deployments, while maintaining simplicity and optimization.
• Infrastructure Monitoring : Utilize SLOs and dashboards to monitor infrastructure performance, supporting developers with new tech and system insights.
• Adhering to Industry Standards : Apply both industry and our internal standards to maintain optimal system operations through established procedures.
• Security-Focused System Design : Champion secure-by-default systems with a strong technical design and a proactive security approach.

What You’ll Bring to this Role and Your New Team :

• Infrastructure Expert : Dive deep into containerization, Kubernetes, and cloud services. If these are your passions, we're looking for you.
• Developer Experience Advocate : You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use.

Plus, you're a pro at gathering feedback and enhancing the developer experience.

Pragmatic Visionary : You're not just chasing cool tech. You understand what drives business impact and make smart, balanced choices.

You're flexible with tech and languages, and ready to pick up new skills as needed.

• Decisive in Ambiguity : You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Communication Champion : You excel in making things clear, understanding risks, and discussing trade-offs.
• Collaboration Across Teams : Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements.
• Quality Leader : You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental : You have a metrics-driven approach and love to experiment.
• Mentor & Guide : Sharing knowledge and mentoring team members is second nature to you.

Bonus if you :

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting :

• Container Orchestration platforms such as AWS ECS and Kubernetes (AWS EKS)
• Experience with the Kubernetes echo system tooling
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration / Continuous Deployment (CI / CD) : Familiarity with CI / CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub / sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for.

As we also value user obsession , we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard :

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500 / person / year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend
• Flexibility to work in the place that brings out your best : whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.

Although we default to remote-first there will be occasional in-person meetings / events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and / or interview process should notify us at .

Unsolicited resumes from Agencies will not be accepted.