food service supervisor

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week
• Education : College / CEGEP
• Experience : 2 years to less than 3 years
• or equivalent experience

Work site environment

Noisy

Work setting

• Food service establishment
• On-site customer service
• Fast food outlet or concession
• Catering firm
• Convention centre

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• Food and beverage servers
• Food service counter attendants and food preparers
• 16-20 people
• Working groups
• Staff in various areas of responsibility
• More than 20 people

Certificates, licences, memberships, and courses

• Safe Food Handling certificate
• Serving It Right Certificate

Product inspection experience

Alcoholic beverages

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?
• What is your current field of study?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
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