Our GTA based, Municipal Government client requires the services of a Senior Business Analyst to support their ePMO on 3 programs / projects in various stages.
ROLE :
Senior Business Analyst required to support the following programs / projects :
1. Enterprise Communications program which is a re-imagining of all processes, technology, and communications channels at Client.
o Project has not started.
o BA will need to work closely with business owners in the communications department to complete the business case, document current state workflow (L1 or 2 only), current state customer journey mapping pain points and high-level requirements
o BA will work with ePMO Manager to propose projects and their sequencing
2. Finance Modernization program which is a re-imagining of all processes, technology, and organization structures within the finance division, with an overall goal to automate and integrate several manual processes.
o Project has not started.
o BA will need to work closely with business owners in the finance department to complete the business case, document current state workflow (L1 or 2 only), current state customer journey mapping pain points and high-level requirements
o BA will work with ePMO Manager to propose projects and their sequencing
3. IRMS Replacement project which is a replacement of the current IRMS application.
o BA to work closely with business to develop 5-10 high-level requirements for vendor selection
o BA to work with various stakeholders to document desired future state workflows to address pain points of existing system, within the limitations of the new system once procured
o BA to create BRD, test plan, oversee testing
Client has typically a waterfall approach, with approvals passing through committees.
MUST HAVE :
- Experience supporting stakeholders transition from manual to automated software / applications / processes, especially for finance and communications functions.
- Ability to communicate, understand requirements, ask the right questions and take an active role in translating needs into proper documents.
- Ability to challenge all levels of staff to re-think and improve upon current practices, providing examples of best-practices in other industries as needed.
- Ability to see a goal or need, such as creating a document and then be able to break down the individual series of steps needed to successfully deliver.
- Demonstrated ability to provide leadership, show initiative and self-direction, manage project stakeholders in delivering project artifacts on time and to a high-quality standard.
- Experience in supporting documentation that includes workflow diagrams.
- Advanced proficiency in Microsoft office suite, including Microsoft Visio or similar workflow documentation software.
NICE TO HAVE :
- Familiarity with the following : Smartsheets, Microsoft Power Automate, SharePoint.