Assistant Manager - Queen's Cross Food Hall (Eaton Centre)

Company Description

A fresh culinary experience is coming to CF Toronto Eaton Centre with the arrival of Queen’s Cross, a new chef-driven dining concept created in partnership with Oliver & Bonacini Hospitality (O&B).

Slated to open in spring 2024, Queen’s Cross will transform 19,000 square feet of the south side of the shopping centre into a modern-day food emporium with seating to accommodate 300 guests.

Featuring a carefully curated collection of 15 unique food stalls along with a bar and café, the new concept offers exciting, high-quality and meaningful food experiences that reflects the diversity and vibrancy of downtown Toronto.

What's in it for you :

• Competitive salary
• Paid vacation, sick, and personal days
• Gratuity sharing
• Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• Discounted gym membership and Employee Assistance Program
• Group Life & Disability Insurance
• Management Uniform / Clothing Reimbursement
• Monthly dining allowance for all O&B and Freehand locations
• 50% Dining Discount for all O&B and Freehand locations
• RRSP Matching
• Tuition Reimbursement
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Job Description

The Day to Day :

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his / her exciting vision for the future
• Manage and oversee a variety of quick service outlets
• Regularly monitors and achieves the O&B points of technical service and points of details
• Builds and maintains relationships with guests, team members and senior management alike
• Follows bar, beverage and wine control procedures exactly
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
• Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
• Uses conflict / resolution and problem solving skills
• Assists with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with service staff prior to each function
• Schedules staff to properly service events / functions
• Ensure accuracy and timeliness of payroll records
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed

Qualifications

• Take pride in your work and hold yourself accountable
• Seasoned hospitality professional
• Experience in F&B management
• Actively seeking a more efficient way of doing things
• Strive to hit goals and challenge yourself with new goals
• Work collaboratively with a team, recognizing we are stronger together
• Impeccable attention to detail and ability to quickly think on your feet

Additional Information