With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Full Time Sales Associate
Leon’s Furniture is looking for dynamic, customer-oriented Sales Associates. Our Sales Associates are busier than ever. Sales Associate at Leon’s is interacting with and educating our customers. We offer extensive, quality training on all our products, so our Sales Associates can be confident in wha...
Nanny Wanted - Experienced Part Time Nanny Wanted In Etobicoke, On $25/Hr Apply Now!
Are you an experienced and caring nanny looking for a part-time live-out position in Etobicoke, Ontario? Our family is seeking someone reliable and trustworthy to provide exceptional care for our infant. This position involves part-time hours with a competitive hourly rate of $25. We are excited to ...
Part-Time Sales Associate - Canada
Key Responsibilities of a Sales Associate. Use J&M sales tools to implement and obtain sales objectives. Meet and exceed personal sales plans. Meet and exceed personal sales metrics. ...
Fashion Associate (Part time) - Fairview Mall
Paid Time Off ( Sick Time, Flex Days & Vacation (Full Time Employees Only). Perform register functions while using your sales, promotion and product knowledge to drive add-on sales. Cover the sales floor and help ensure all visual standards are met. Previous sales or customer service experience is a...
Retail Store Associate Part Time Winners College Park (6:30 am to 11:30 am)
Eligible Associates can look forward to:. Associate and Family Assistance Program to support healthy living. Excellent customer service, communication (verbal and written) and time management skills. Every day is an opportunity to discover something new about our business, our partnerships and even ...
Sales Representative (Full Time/Part Time)- North York, ON
Kognitive Sales Solutions is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the iconic Canadian brands. Here at Kogni...
Plumbing & Electrical Sales Part Time - TORONTO GERRARD SQ
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Lot Associate Part Time -TORONTO GERRARD SQ
Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer. With a career at The Home Depot, you can be yourself and also be part of something bigger. The Lot Associate's primary responsibility is to ...
Store Associate (Part-time)
A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly. Ability to work independently and as part of a team;. Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for sec...
Part-time Outbound Sales Representative
Part-time Inside Sales Representatives. Part-time Inside Sales Representatives. Part-time hours Friday-Sunday (Friday 11am-7pm, Saturday 10am-6pm & Sunday 10am-6pm). New Construction Sales Team (NCST). ...