Our client is seeking a skilled Customer Service Coordinator to join their Calgary team on a permanent basis. If you have a background in Customer Service and you’re looking to join a dedicated team, we’d like to speak with you! This position is on-site, with a comfortable weekday schedule.
If you like helping customers to access services, solving problems, and enjoy a fast-paced work environment apply today!
Responsibilities include :
- Booking reservations for accommodations (hotels, short term rentals)
- Prepare contracts, leases, and other paperwork as required
- Process digital payments
- Finding the best reservation options and negotiate best possible rates
- Work with customers and hospitality companies to meet the customer’s individual needs as well as possible
- Ensure all details of reservations are accurately recorded
- Ensure all lease or reservation activities comply with relevant laws such as Residential Tenancy Acts / Laws
- Manage and resolve issues and complaints from tenants or guests
- Communicate effectively with stakeholders such as claims coordinators, landlords, real estate agents, adjustors, and legal.
Requirements include :
- Excellent communication and negotiation skills
- Excellent time management skills
- Fluent in English
- High attention to detail and advanced written communication skills
- Experience in service-based industries such as Hospitality, Travel, or Real-Estate would be an asset
About the role :
- Permanent and full-time
- Health and dental benefits
Equation Staffing Solutions has multiple job vacancies across Canada if you’re looking for work, we encourage you to visit our website to see our full list of postings :
https : / / www.eqstaffingsolutions.com / job-search /
About Equation Staffing Solutions :
Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis.
The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government.
The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.
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