Job Summary
ACCO Brands is seeking a driven and results-oriented Sr. National Accounts Manager responsible for managing PowerA’s business and sales across Canada and Latin America.
PowerA is a global leader in video gaming accessories. Reporting to the VP, Sales for the Americas, this role will help to drive the company’s strategy for each territory and will be responsible for a diverse account base which will include key distribution partners and retail customers.
In addition, the Sr. National Accounts Manager will help to build and maintain the customer relationship, manage the day-to-day business, ensure achievement of strong service levels, and support driving growth in existing and new categories and channels.
Preferably, the ideal candidate will work remotely from the Toronto area of Canada.
Responsibilities
Act as the primary retail and distribution customer business lead for PowerA in two distinct territories : Canada and Latin America.
Conduct and oversee interactions with a range of customer contacts, including primary distribution and sales rep partners, retail buyers, planners, marketing teams and management executives.
- Devise and implement short and long-term strategic growth plans in each region.
- Drive assortment recommendations, new product initiatives and lifecycle management to achieve gross sales, net sales and gross margin targets.
- Oversee the day-to-day business needs with account base including ensuring timely and accurate delivery, providing outstanding customer service to account contacts, negotiating contracts, and being highly attuned to vendor scorecard requirements and performance.
- Lead regular business reviews and product assortment & line reviews, organizing key participants internally and with each customer.
- Collaborate with internal teams and departments to meet customer needs and in managing regular account reporting, curating product assortments, crafting short-term plans and long-term roadmaps, and identifying opportunities for growth.
- Own the forecast for the assigned territory, working interactively with demand planning, supply teams, channel marketing, and customer buying and planning partners.
- Be the internal expert on your territories and account base : provide regular territory and customer business updates, communicate progress of monthly, quarterly, and yearly initiatives, and represent retail needs in company’s product development planning process.
- Manage all company marketing activities through each retail and distribution partner in territory, including the overall account budget, contractual and non-contractual spends, and promotional strategy.
- Understand the pricing complexities in each region. Work collaboratively with internal and external partners to ensure product line is priced appropriately and competitively within the category in each region.
- Demonstrate fluency in the operational needs of selling and distributing in each territory, including product certifications, shipping and import requirements, duties and taxes, etc.
Qualifications
- 10+ years’ experience in a sales or account management role in a CPG, consumer electronics, or packaged entertainment category.
- Demonstrated success in managing and growing business with retail or distribution partners via relationships, data-driven selling, and channel marketing implementation across a broad account base or within a specific vertical.
- Exceptional verbal and written communication skills with the ability to effectively pitch plans and opportunities both internally and to customers.
- Proven track record of prospecting potential new business, opening new doors, onboarding and growing new retail and distribution customers.
- Experience with a multi-faceted approach to forecasting, working with range of inputs and working collaboratively with demand planners on near- and long-term views.
- Strengths must include deep analytical skills, problem-solving abilities, attention to detail, negotiation skills, outstanding time management and recognized organization skills.
- Team player who has the ability to work closely with a range of internal departments, including Product Management, Demand Planning, Operations, Channel Marketing, and Finance in bringing forth an exceptional experience to our customers.
- Familiarity or experience with the video game industry helpful, not required.
- French or Spanish language proficiency a plus.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Travel to US / Latin America up to 20%.