Accounts Receivable Clerk

About Us

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.

Our mission is simple : to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.

With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story and we’d love for you to be a part of it.

Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day.

You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.

If all that sounds like your kind of thing, well, we can’t wait for you to join us.

What You'll be Doing :

• Accountable for the weekly approval of commission and refunds that are due to be issued via wire transfer and cheque.
• Creating payment schedules of the approved commission and refunds to provide to the AP team to issue.
• Daily approval and processing of credit card refunds
• Create and send out commission remittance to our agency partners.
• Owning and maintaining a dedicated inbox to assist in answering and resolving queries from agency partners, and other internal teams.
• Ensure all customer enquiries are responded to within a 48-hour window.
• Assist with account reconciliation, while preparing and applying journal entry postings.
• Perform other ad hoc projects / assignments as required by management.
• Back-up / support partner functions in periods of absence.
• Partner with your peers to support other AR activities as required.

Desired Skills & Abilities :

• Diploma or Certificate in Accounting is required.
• 1+ years of experience in Accounts Receivable.
• Intermediate knowledge of Microsoft Excel.
• Ability to manage multiple concurrent tasks to meet deadlines.
• Fast learner and show strong problem-solving skills.
• Perform a high volume of numerical work with speed and accuracy.
• Excellent English skills. (written and oral)
• Extremely detail oriented and customer service oriented.
• Good understanding and use of financial and operating systems. (Great Plains or Workday would be considered an asset)
• Proven ability to work in a fast-paced environment, with strict deadlines.
• Self-motivated and goal oriented.
• Confident, Customer service oriented with a flexible and cooperative approach.
• Previous experience working with commission is a bonus.
• Previous experience working within a travel-related business is a bonus.

What do we offer you?

Competitive salary commensurate with the role

Competitive benefits package

Birthday day off

Vacation time for you to recharge

Enhanced Parental Leave

Learning and growth opportunities

Employee Resource Groups

Applicable based on location*

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.