Unit Clerk - Langley Memorial Hospital

Detailed Overview

Reporting to the Manager or designate this position records unit admissions, discharges, and transfers, and reports this information to the Admitting Department.

Provides reception and clerical functions to assigned units, prints daily flowsheets and staffing rotations, transcribes assignments, and schedules appointments for patient / resident activities.

Works collaboratively with the interdisciplinary team to meet the needs of patients / residents and families, and to support the Hospital philosophy, vision, and mission, including supporting an environment of patient / resident-focused care, patient / resident choice, individualized routines, patient / resident and family involvement in care decisions, and continuity and consistency of care.

Responsibilities Records unit admissions, discharges, and transfers, and reports this information to the Admitting Department in accordance with established procedures.

Maintains patient / resident records by setting up charts, adding and removing forms, and delivering health records to the Health Records department, in accordance with established procedures.

Collects and communicates discharge data for referral, and collects and reports unit statistics. Performs reception duties, including greeting and directing visitors, answering the telephone, taking messages, answering routine inquiries, directing calls, and opening and distributing mail.

Receives calls from nursing staff regarding illnesses and absence from work, and as directed contacts the Staffing Office to arrange for relief, in accordance with well-defined policies, procedures, and guidelines, to ensure sufficient staff on the unit.

Assists the Manager or designate to identify staffing issues by transcribing and printing staffing rotations, and assignments by transcribing staffing requirements, including vacation coverage, and submitting information to the Staffing office, in accordance with established procedures.

Assists with payroll by noting hours of work and forwarding to appropriate personnel for approval. Edits time-keeping system as directed by Manager.

Performs clerical duties, including maintaining and updating lists and records such as patient / resident care lists and staff call lists, in accordance with established procedures.

Maintains unit stationary and supply levels by monitoring stock, preparing requisitions, obtaining supplies as needed, and restocking supplies when delivered.

Completes equipment repair and maintenance orders as directed. Files, enters computer data, types, and photocopies. Transcribes Physicians' orders, including test requisitions and medication and dietary requirements, by copying information, completing required forms, and distributing in accordance with Hospital policy.

Schedules patient / resident activities, including diagnostic procedures, appointments, and transportation, by contacting appropriate departments, Physicians' offices, and outside agencies.

Maintains related records. Transcribes staff orientation shifts and student assignment on to daily assignment sheets. Participates in the orientation of Unit Clerk students.

Provides information to the Manager, including information about required levels of materials and supplies. Performs other related duties as assigned.

Qualifications Education and Experience Grade 12 and graduation from an approved Nursing Unit Clerk program or an equivalent combination of education, training, and experience.

Skills and Abilities Ability to keyboard at 40 w.p.m. Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively.

Ability to operate related equipment. Ability to organize work. Knowledge of medical terminology. Physical ability to carry out the duties of the position.