Commercial Account Manager - Real Estate

Job Description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team.

Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions.

Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

The role of the Account Manager is to provide partnership to the Senior Vice-President, Commercial Sales in the servicing, retention and growth of a group of Real Estate clients.

Position also liaises with insurance companies resulting in maintaining and exceeding the service standards of Arthur J.

Gallagher. In addition, an Account Manager will participate in client facing meetings, insurer negotiations and promotion of existing and additional products and services.

Business analysis and reporting in addition to assuming various projects to support the achievement of the departmental goals and objectives is also a function of this role.

How you'll make an impact

• Markets all New business and renewals (that require re-marketing)
• Predominantly focused on supporting a Real Estate portfolio.
• Binds accounts / coverages with insurer
• Negotiate terms / conditions with company, prepares binders and sends to client and insurer to request issuance of policy
• Meet with or discuss with client any additional underwriting information necessary for placement of new business and / or renewals
• Provide confirmation to the insurance company of the client's acceptance of renewal rates
• At the discretion of the SVP, Commercial Insurance, handle renewal negotiations with insurers based on complexity and / or expertise
• Provide detailed summary of terms and pricing negotiated with recommendations for additional coverages and placement of all accounts handled
• At the direction of the SVP, Commercial Insurance, attend client meetings to gather renewal information and participate in renewal negotiation / presentation meetings either in conjunction with SVP or on their own
• At the discretion of the SVP, Commercial Insurance, attend conferences to aid in retention and new business opportunities of various programs
• Working with the SVP, Commercial Insurance, develop and implement new business and program opportunities
• Maintain professional relationships with key insurers to ensure maximization of new business growth and retention opportunities
• Collaborate with sales and operations to provide guidance and technical resources in the preparation and response of qualified RFP's as required.
• Attend appropriate industry functions.
• Special projects as assigned

About you

• Minimum of 8 years relevant insurance industry experience
• Previous experience supporting a Real Estate portfolio required
• RIBO license required
• CIP, FCIP, CRM, or CAIB an asset
• Client service and / or advocacy experience an asset
• Consistently demonstrated ability to handle marketing of complex accounts, including negotiation of all accounts in portfolio
• Thorough knowledge of professional liability with a demonstrated willingness to learn other lines
• Ability and willingness to handle many aspects of the SVP, Commercial Insurance client facing duties in his / her absence
• Consistently demonstrated ability to work on own initiative including suggestion and implementation of efficiencies to increase productivity of team
• Consistently demonstrated commitment to promotion of new business sales within team
• Exceptional judgement skills demonstrated by clear decision making abilities in absence of SVP, Commercial Insurance
• Consistently demonstrated ability and willingness to train more junior staff members
• Strong analytical, organization and time management skills
• Excellent interpersonal, written and verbal communication skills
• Strong team player - ability to adapt to, and work cooperatively with, various individuals
• Strong analytical, organization and time management skills
• Self-starter with high level of initiative
• Proactive in identifying opportunities and developing solutions
• Creative / out of the box thinking
• Ability to work well under pressure with minimum supervision in a team environment
• Exceptional computer and technical skills including proficiency in Microsoft office products
• Able to adapt quickly to change
• Demonstrated ability to re-prioritize as required
• Ability to identify and analyze client risk exposures
• Ability to multi-task in a fast-paced environment

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve :

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include :

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Paid Time Off to Volunteer
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program
• Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities.

We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.