Coordinator - People Services - Emergency Operations

Title : Coordinator - Human Resources - Emergency Operations

Employee Working Location : Partially Virtual / Hybrid (Ontario)

Employment status : Casual

Salary band : $28.33 / hour

The Canadian Red Cross (CRC) an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience.

As a Canada’s Best Employers 2024 , we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Participate in the development of the People Services team schedule and ensure consistent orientations and trainings, practices, access to tools, and shift handover;

assist in the setup and daily refresh of the welcome area and support scheduling, tracking and organizing training events.

• Meet and welcome all new and returning workers at site to verify ID and schedule an orientation, post personnel schedules, organizational charts, integration kits and other response related resources.
• Review and update daily schedule for accuracy and maintain an accurate workforce schedule including reflecting days off, sick time, early departures, site changes or team compositions.
• Support internal inquiries from CRC personnel or from assigned partners by telephone, email and in-person; and direct inquiries as required to appropriate resources.
• Observe and educate on routine precautions to ensure occupational health and safety standards and escalate serious misconduct, incidents, discipline and terminations of response personnel.
• Continuous improvement of processes, communication tools and service delivery, and contribute to the recruitment and engagement of PS Emergency Operations team members.

What we are looking for :

• Diploma or training in Human Resources Management, Volunteer Management, business, or related discipline.
• One (1) or more years of experience in Human Resources or business administration. A combination of education and management experience would be considered..
• Fluency in French & English is strongly preferred.
• Strong computer skills, with working knowledge of MS Office (including Teams, Outlook, Excel, etc.) and Sharepoint (or similar collaboration tools and platforms).
• Strong ability for planning, organization, and administrative skills with an emphasis on accuracy and a proven ability to work unsupervised and remotely within an interoperable team.
• Ability to work in in a fast-paced, high-pressure environment, ability to work non-traditional and longer hours often on short notice including evenings, weekends, and statutory holiday.
• Frequent meetings, training sessions or deployments (sometimes at night) will require attendance at CRC offices and an off-site meeting location.

Working conditions :

• Some work is performed in a virtual office environment; therefore, the candidate must have reliable access to a private workspace, a computer, high speed internet and a telephone or work from a CRC office if applicable.
• Ability to work in in a fast-paced and high-pressure environment, be on-call, work shifts, non-traditional and longer hours often on short notice including evenings, weekends, and statutory holidays.
• Frequent meetings, training sessions or deployments (including overnight) will require attendance at CRC offices and an off-site meeting location.
• If working in a response site, health and safety considerations will be outlined prior to the assignment.
• Eligibility to work in Canada : At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for.

Refer to our FAQ for more information.

• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
• As we work with and support people (managers, colleagues, beneficiaries / customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.

The official languages recognized within the Canadian Red Cross are English and French however demonstrated skills and ability to communicate in an or multiple Indigenous language(s) or ability to communicate and adapt within Indigenous protocol is highly desirable.

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