HR Field Investigator - Full Time (Burnaby, British Columbia, Canada)

Company :

Xpera Attênuation Des Risques Et EnquêtesHR Field Investigator - Full Time (Burnaby, British Columbia, Canada)

Xpera marks the spot where you achieve more!

As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry.

With 23 offices and 500+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms.

Not only will you take collaboration to a whole new level, your work will be filled with exciting challenges and on-the-job learning every single day.

We are currently recruitin g a Field Investigator to conduct HR Investigations.

Role Responsibilities :

• Conduct HR investigations utilizing a trauma-informed approach
• Respond to client requests with a quick, flexible and operational approach that is based on sound strategy, and coordinated with Xpera’s policies and procedures
• Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required
• Conduct assignments in a proper investigative sequence including pre-operation planning, assignment assessment, evidence collection, and reporting
• Obtain professional quality video and photographic documentation of subjects
• Provide regular assignment progress reports to Manager verbally or by e-mail
• Closely monitor assignment timelines and budgets to ensure assignments are completed on time and within budget
• Produce accurate and detailed notes and reports in accordance with Xpera’s protocols and practices
• Obtain information or intelligence in a legal, ethical and confidential manner as required
• Attend court or legal proceedings as required
• Maintain vehicle and equipment in good working condition, suitable to work and functions.
• Other duties as required

Qualifications and Experience :

• Post-secondary degree or diploma, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, accounting, insurance, sociology, psychology, etc.
• Experience or aptitude in interviewing and related investigative techniques
• Previous law enforcement or insurance claims experience an asset
• Valid BC Driver’s License
• Must have valid Private Investigator license for the province of British Columbia
• Must possess a minimum of 5 years’ experience conducting complex field investigations, including HR investigations.

Skills Required :

• Aptitude to conduct investigative inquiries both in person as well as over the telephone
• Aptitude to collect, analyze and disseminate investigative results in a timely manner to an appropriate audience for the purpose of meeting clients’ needs
• Outstanding verbal and written communication skills in English
• Proficiency working with MS Word, Outlook, and cloud-based file archival and transfer software (e.g., SharePoint, MS Teams, Apple iCloud, Google WorkSpace)
• Thorough, detail-oriented, organized, analytical, and systematic thinker
• Ability to apply an investigative mindset and think outside the box
• Ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting deadlines
• Effective time management, efficient and adherence to strict deadlines
• Basic understanding of threat risk assessments and analytics
• Basic knowledge of the Canadian court system and privacy legislation an asset
• Able to manage conflicting demands from various divisions and managers; adjusts quickly to changing priorities and conditions

What We Offer :

• Competitive pay total compensation package that ranges from $60K-$120K.
• Local work and remote work opportunitie s
• Opportunity for overtime
• KM reimbursement
• Surveillance equipment provided laptop, cell phone, camera etc.
• Employee referral bonus
• Employee perks (access to vendor discount programs)
• Medical, dental & vision coverage, including a customizable e-flex plan
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Wellness programs
• Tuition reimbursement
• Career progression within the SCM Insurance Family

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.