The Role
The Manager, Payroll Services and Systems provides leadership and direction to the daily operations of Douglas College’s in-house payroll services.
The Manager ensures an accurate, reliable and stable delivery of a comprehensive range of services to the College. Key success factors include timely payment of wages for each constituent employee groups, timely and accurate remittance of all College payroll related obligations, including taxes and payments to third parties.
The Manager, Payroll Services and Systems ensures superior client services to the College community.
The Manager reports to the Associate Director, Payroll and Systems. Direct reports to the Manager are the Payroll Supervisor and a team of Payroll Specialists.
The Manager monitors the performance of payroll activities which involves quality assurance, compliance verification and account reconciliation.
Reporting responsibilities include provides analysis of payroll information which include confidential and sensitive subjects for decision making by College management.
Responsibilities Under the general direction of the Associate Director, Payroll and Systems, the Manager, Payroll Services and Systems is accountable for :
Payroll Services
- Coordinates the execution of payroll for each of the employee groups in accordance with the respective Collective Agreement or terms and conditions of employment.
- Ensures that related obligations and timely remittances to external organizations are made;
- Reviews and approves the work of the Payroll Supervisor;
- Obtains payment authorizations in accordance with the College’s policies and Finance department’s system of internal controls;
- Provides training and technical advice to administrators, faculty and staff for the interpretation and application of government regulations or policy;
- Ensure that the unit is well versed in College policies and procedures relevant to the function of payroll services;
- Designs and delivers training to the unit. Ensures that staff training manuals are maintained and current; and
- Ensures that staff participate in required training and appropriate professional development that will support them to maintain and enhance the professional and job-related skills to meet the unit’s service standards.
Payroll Information System
- Identifies and documents system requirements for modifications required by the College;
- Participates in the implementation of new functions by testing and subsequent monitoring to ensure that the system operates as designed.
Takes prompt corrective action when required; and
Updates management and staff manuals to reflect and document changes as they occur.
Administration
- Drafts policies and procedures and internal controls to ensure compliance with CRA, federal and provincial legislation, statutory regulations, collective agreement provisions, College and accounting policies;
- Reviewing, implementing and assessing changes to existing business process plans and new business processes and policies;
- Building, nurturing and maintaining a culture of learning, inclusivity, and teamwork;
- Managing unionized staff including recruitment and selection, training, performance planning, evaluating and disciplining where appropriate;
- Contributes to effective employee and labour relations by administering the collectiveagreement, representing management in the grievance process and consulting with HumanResources regarding collective agreement interpretation, as appropriate.
- Ensures redundancy in core operational knowledge with the Associate Director, Payroll andSystems through professional development and cross training.
- Ensure that management’soperational handbooks are kept current;
- Demonstrates leadership in Enterprise Risk Management, ensures the payroll team is wellversed in their risk management responsibilities by performing operational risk assessmentsand developing risk mitigation plans.
- Contributes to the unit’s risk register;
- Participates in the development exercising of the unit’s Business Continuity Plan;
- Acts for Associate Director, Payroll and Systems in their absence;
- Actively models the Douglas College Core Competencies;
- Perform other related duties as required.
To Be Successful in this Role You Will Need · A Bachelor’s degree in Accounting, Business Administration and completion of Certified PayrollLeadership Professional (PLP, Canada) designation.
- A professional accounting designation (CPA, Canada) is preferred.
- Five years of progressive experience of in-house payroll services including a minimum of 2years of years in Management in a unionized environment.
Public sector managementexperience is preferred.
- Minimum two (2) years of payroll supervisory experience in a unionized environment.
- An equivalent combination of education, training and experience may be considered.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated knowledge, ability and experience in the design, development, managementand maintenance of data collection and payroll systems in a computerized environment.
Abilityto troubleshoot issues associated with payroll information systems.
- Demonstrated ability to make effective decisions within a collegial environment. Excellentinterpersonal communications skills together with proven experience in resolving conflict.
- Excellent written and verbal communication skills. Ability to write professional briefing notesand executive summaries.
- Extensive knowledge of payroll regulations and issues of compliance.
- Demonstrated ability to interpret and apply policies and regulations.
- Demonstrated ability to model appropriate professional, ethical and collaborative behaviors
consistent with the responsibilities of this position.
Excellent planning, organizational and administrative skills. Ability to work well under pressure
in a deadline driven setting.
- Experience in business workflow design and business process improvements.
- Demonstrated advanced Excel skills and strong analytical skills.
- Demonstrated abilities that align with the Douglas College Core Competency Framework.