customer service adviser

Calgary Mercantile Diversified Technologies
Calgary, AB, CA
29 $ / heure
Permanent
Temps plein
  • Education : Secondary (high) school graduation certificate
  • Experience : 7 months to less than 1 year

Work setting

  • Urban area
  • Willing to relocate
  • Business
  • Consulting firm

Tasks

  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 35 hours per week
  • Il y a 1 jour
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