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Director • banff ab
Food and Beverage Manager
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Banff Centre for Arts and CreativityBanff, AB, CanadaThe Opportunity
Banff Centre for Arts and Creativity is one of the premier culinary destinations in the Bow Valley. We are proud to boast two fantastic restaurants (Maclab Bistro and Vistas Dining Room), where our menus have been inspired by fresh, local ingredients and are infused with creativity. We also hold numerous banquets and receptions throughout the year where our guests are able to experience creative, memorable and inspirational menus that leave a lasting impression.
The Food and Beverage department is looking for an experienced Manager to manage the standards of Banff Centre's food and beverage outlets and to assist in the smooth and efficient operation of food and beverage services across campus, ensuring the delivery of excellent customer service and strong management of teams.
Roles and Responsibilities
Reporting to the Director, Food and Beverage, below are some key accountabilities :
- Provide leadership and supervision to their staff on a daily basis, ensuring adherence to company policies and the delivery of exceptional customer service
- Prepare a daily work plan, prepare and make decisions required for the planning of weekly requirements, and assess future service requirements for resources needed
- Creatively manage and provide an elevated dining experience that focuses on quality in customer service
- Responsible for the hiring and scheduling of all positions reporting to this role
- Develop and update effective training programs pertaining to the assigned venue
- Provide direction and feedback to staff in the form of coaching and performance management
- Maintain the cleanliness and upkeep of all food and beverage areas and equipment at all times
- Manage inventory of restaurant equipment and supplies that will accurately meet the demands of the assigned venue throughout the year
- Assist the Director of Food and Beverage in setting budgetary requirements, while making recommendations regarding the annual operating and capital budget
- Promote, manage and maintain positive employee relations at all times in conjunction with Banff Centre Policies
Qualifications and Educational Requirements
Employment Terms & Benefits