Call center Offres d'emploi - Georgetown, ON

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity :

Who we’re looking for :

We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor.  We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running.  You will be accountable for maintaining 100% uptime through outstanding maintenance and skillful operations.  An entrepreneurial spirit and customer-focused mindset will be key in making your mark on this unique operations team within Canada’s leading wireless, cable and media company.

What you’ll do :

• Operate multi megawatt emergency power generation and distribution systems.
• Generators, UPSs, DC Plants, Switchgear, etc.
• Operate a wide variety of HVAC systems
• Chillers, Pumped refrigerant, RTU’s, Splits, CRACs and others.
• Complete minor repairs and routine maintenance independently and assist with complex repairs and work orders.
• Plumbing, belts, lubes, bearings, filter replacements, etc.
• Operate / Maintain / Repair all manner of building automation devices including valves, dampers, humidifiers, actuators, pumps, etc.
• Operate / maintain / repair fire systems and their components including smoke and heat detectors, pre-action wet / dry sprinklers, standpipes, and related auxiliaries.
• Investigate and mitigate alarm causation and reset the system as required.
• Coordinate / Escort external trades.
• Perform daily routine water analysis and maintain defined chemical levels as per the water treatment programs.
• Maintain daily operators’ logbook.
• Participate in the upgrading and upkeep of the building including cleaning / painting floors and equipment, painting of walls, piping, etc.
• Participate in the emergency response team.
• Other duties as assigned.

What you bring :

o    Exposure to heights when climbing on roof, equipment and ladders.

o    Exposure to water treatment chemicals and fumes from paints, solvents, cleaners.

o    Exposure to noise when maintaining and operating equipment.

o    Exposure to low and high voltages and amperages.

o    Exposure to working outdoors in inclement weather conditions.

o    Exposure to heavy lifting.

o    Exposure to working in awkward positions.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

o    Self-driven career development programs (E.g. MyPath program).

o    Rogers First : priority in applying to internal roles of interest.

o    Homewood employee & family assistance program.

o    Cognitive Behavioral Therapy (CBT) & Virtual therapy sessions.

o    Low or no-cost fitness membership with access to virtual classes.

o    Work for an organization committed to environmental protection.

o    Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a site-based shift-work position requiring you to be at the specified site every shift as per the schedule.   Currently this team follows a 4 on 4, off alternating days / nights, 12 hr shift schedule.    There is no work from home component.  This team is deemed critical infrastructure and worked at site all through covid and would have to during potential future emergencies.

If you are selected to move forward in the recruitment process, here is what you can expect :

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule :  Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location :  Barlow 2400 32 Ave NE (7789), Calgary, AB

Travel Requirements : Up to 10%

Posting Category / Function : Technology & Engineering

Requisition ID : 317606

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes :   Technology