Account specialist Offres d'emploi - Hamilton, ON

Job DescriptionDo you come from experience as a Collections Representative and are looking for your next career move? Are you Bilingual in French and English and have direct experience with Collecting in the Eastern Canadian Provinces? Then we might have the right opportunity for you! Our team is currently recruiting for a Bilingual Collections representative for a permanent position in the Burlington region! This is a full time opportunity with a Global Organization.The ideal candidate will have experience working with customers on finding the right solution for their account and assisting with creating a payment plan when needed. This is a permanent position that offers an annual salary of $61,000 + with the ability to earn more based on experience.Advantages- Competitive Annual Salary of $61,000 + depending on experience- Ability to earn a yearly bonus based on the performance of the company- 3 weeks vacation offered- Flexibility to work a hybrid in office and work from home style- Working with a dynamic team in the Burlington area!- An organization that offers the opportunity for advancement- Company pension providedResponsibilities- Handle collections for clients as required and monitor reports to ensure that all accounts are being talked to within your territory- Manage accounts and build relationships with customers to ensure that the right plan is selected for their organization in the collection process- Create and maintain accurate notes on customer files to ensure that the correct information is on file for clients- Review reports and generate daily Credit reports for the team to review- Take ownership of customer account portfolios and recognize when processes need to be adjusted.- Place customers on Credit Holds if required.- Work with the team in creating efficiencies where possibleQualifications- Bilingual French and English with strong written and verbal communication skills!- Past experience with Collections - specifically with Account Management in a Collection sense.- Ability to manage Accounts well and provide communication on payment requirements and proposed plans for payment.- Experience working, reading and creating reports- Effectively being able to build rapport with current and past customers to ensure that the relationship is maintained.